Job description
Overview and Essential Functions
Our mission is to build an industry leading organization that provides the highest quality and customer service to the in-home fulfillment services sector through a professional, reliable, skilled and motivated workforce. The Cable Installation Technician will perform residential and/or multi-dwelling unit cable television, high speed data and/or telephony installations from the tap to the customer premise equipment in a safe, courteous and efficient manner to exact client specifications.
We provide PAID TRAINING, COMPANY VEHICLE and Bi-weekly pay.
What you’ll do…
You will install, disconnect, reconnect, add, change, and troubleshoot cable TV, internet, telephone and/or alarm equipment in accordance with guidelines.
You will use small hand tools, power tools, and test equipment.
You will ensure that service operates within prescribed parameters.
You will attempt to identify and remedy sources of customer-perceived issues.
You will drive a company vehicle between home/office, warehouse, and work sites in a safe and courteous manner.
You will clean, maintain, and stock vehicle and equipment in order to be repaired to perform required duties.
You will complete paperwork accurately and report and record work order status updates.
You will perform Customer service duties by:
Greeting customers in the home while conducting a walk through;
Reviewing all requested services with the customer in order to ensure understanding and agreement;
Interact with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns;
Educate the customer regarding product and service usage.
What you’ll get…
Company vehicle
Competitive pay
BI-Weekly paychecks
Paid Time Off and Holidays
Our expected pay range for this role is expected to be $15-17/hr. Depending on age,experience,and driving record.
