Position InformationPosition Title: Administrative Assistant 2 - Part TimeGeneral ResponsibilitiesOffice Support/Department Records Manager (50%)Answers telephones; receives and refers visitors; resolves problems and responds to inquiries regarding department procedures and services.Establishes and maintains filing systems and logs.Receives, processes, logs and responds to a variety of routine, complex and sensitive public records requests submitted to the department in a timely and appropriate manner. Requests may be in-person, email, written, fax, or telephone inquiries.Assists with processing and disclosing public records in compliance with Washington State Public Records Act regulations and other legal and policy mandates; redacts information that is exempt from public records disclosure. Records include, but are not limited to, police reports, emails, background checks, investigative files, photographs, body camera and surveillance video.Locates and gathers department records to determine whether responsive records exist; communicates in writing with any requestor in cases of unusual requests that may cause delays in obtaining all requested information.Assists with Livescan fingerprint program.Assists with record retention, archiving and destructing per Washington State retention schedules.Oversees lost and found program.Assists with website updates.Provides backup for the following: telephones; receiving and referring visitors; resolving problems and responding to inquiries regarding departmental procedures and services.Provides backup for reviewing, approving and merging case reports. Assists with creating and maintaining report case files.Performs related work as required.Technical Support (50%)Performs professional and technical duties involving research, troubleshooting, analysis, testing and development to support the various software and equipment within the police department.Assists with planning for new technology needs; researches technology options and recommends solutions.Maintains accurate inventory records for Police Department hardware and software licensing to include asset management for police department hardware, software, lifecycle management, and disposal.Develops documentation and procedures for the installation, maintenance and use of systems.Manages video systems, technology projects, software/hardware updates, security systems, mobile data computers and body worn cameras.Implements new systems or systems changes/upgrades and trains system users.Provides input on policy and procedure associated with new technology programs.Sets up and removes user access to PD systems, mobile data computers, body worn cameras, VPN technology and other department technology.Provides support for football games and special events.Assists with reviewing surveillance videoPerforms related work as required.Recommended minimum qualificationsBachelor's degree in computer science, communications, criminal justice or emergency management, or related field, or relevant experience.Two years of experience in a computing operating systems environment.Knowledge of leading practices for records management and retention.Effective oral, written and interpersonal communications.Ability to think analytically, creatively and independently.Ability to pass state and federal background checks.Strong organizational and time management skills necessary, and ability to multi-task.Excellent computer skillsMust pass police department background investigationRecommended preferred qualificationsPrefer experience in a PC support environment, experience with relevant software and criminal justice related statisticsFamiliarization in law enforcement and police department operations To apply: https://jobs.hr.ewu.edu/postings/12409
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