Administrative Assistant/ Scheduler

Administrative Assistant/ Scheduler

18 Mar 2024
Washington, Spokane / coeur d'alene, 99201 Spokane / coeur d'alene USA

Administrative Assistant/ Scheduler

Greenleaf Landscaping has an immediate need for an experienced Administrative Assistant/Scheduler.

Do you have great customer service skills and the ability to multitask in a fast paced environment? Are you organized and professional? Someone who will tackle learning our software and making the department your own. We are a small office and we strive to foster a positive, fun environment. Our office hours are Monday through Friday, 7am-3:30pm.

Under the direction of the Office Billing Coordinator and Bookkeeping, this person will work with office staff to assist in various office duties on proprietary software, Microsoft Office and Publisher, to provide services that includes: answering phones, customer service and scheduling of service work and coordinating with Techs in the landscaping industry to complete projects in mowing, arbor, irrigation, spray, horticulture and general landscaping.

Duties:

Assist with answering calls

Assist with quarterly company newsletter (Publisher)

Troubleshooting customer inquires, directing calls to correct personnel

Assisting colleagues by printing and organizing managing all filing

Assist schedulers with updating scheduling boards

Assist with reviewing/creating work orders pulled and dispersing to correct office staff for billing

Answer customer scheduling questions and update schedule according to customer needs

Ensure needed maps and backup information are sent and available for jobs

Providing technicians with customer information as needed

Request of permits and 811 calls

Assist with call log maintenance

Check email daily, filing, faxing and mailing preparation

Update routes, scheduling, maps and books

Position Requirements:

2 years professional experience as an Administrative Assistant

HS Diploma or GED

Proven history of excellent attendance

Proven history of excellent Customer Service skills

Working knowledge of office equipment, like printers and fax machines

Proficiency in MS Office (MS Excel and Publisher, in particular)

Excellent time management skills and the ability to prioritize work

Attention to detail and problem-solving skills

Excellent written and verbal communication skills

Strong organizational skills with the ability to multi-task

Positive and professional attitude

We prefer someone that is very tech savvy!

Greenleaf offers fulltime employees affordable and usable medical, dental, vision insurances with a life insurance inclusion. after 60 days of employment. Greenleaf offers an IRA option once tenure requirements are met, and a company match of up to 3%. We also have PTO, sick leave, employee discounts, performance reviews with incentives and more.

If this sounds like you, please apply today!

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