Vacancy expired!
Seeking an assistant for very busy e-commerce company that is growing very rapidly. Part time to start - full time by next spring.
- Must be extremely organized
- Will be answering multiple phone calls and emails each day (we do not outsource our calls) so you must be able to quickly become familiar with our products to be able to answer questions - can't be afraid to answer the phone! Excellent writing skills in responding to emails
- Must be able to track orders in varying stages of both outbound and returns as well as giving customers tracking information
- Will eventually be trained to compile lists of orders going out each day in folders along with accompanying instruction manuals - so again must be very organized - no mistakes
- Not get frustrated when there is a lot going on - able to take a deep breath even when you get interrupted a million times a day by other things remember where you left off and keep going
- Stay on task while at work and be available to work - we are flexible if you need a day off during down days, but during our busy season and busy days it is "all hands on deck" no time off unless it's an emergency
- Must have excellent computer and internet skills
- Preference given to those with prior e-commerce platform experience
- Accounting background a huge plus! Specifically excellent knowledge of Quickbooks and QB set up or sales tax collecting/ payment and creating and maintaining Excel spreadsheets
Please respond with resume and prior e-commerce platforms you have dealt with, customer service experience specifically answering phones calls/ emails. And whatever other skills you feel may be relevant.
You must be available during the hours of 830 am to 4 pm Monday through Friday - exact hours will be determined (part time to start) we are looking for someone long term so this will lead to full time by next spring
