Key Account Manager French West Africa

Key Account Manager French West Africa

17 Jan 2025
West Virginia, Abidjan 00000 Abidjan USA

Key Account Manager French West Africa

Role purposeAchieve sales and market share targets with key accounts within the assigned area, in close cooperation with the Key Account LeadRegularly collect and report market data and insights (via SFDC when implemented)Coordinate and manage demo trials in collaboration with CPDProvide technical support and training to key customers and influencersHold critical internal and external crop expertise across a range of agronomic and market conditionsWork closely with the marketing team to implement campaigns, monitor effectiveness and adjust as required.Act as key contact / interface for all Syngenta businesses to customer.AccountabilitiesCreate demand with assigned key accounts for Syngenta products according to relevant marketing campaigns and in line with set sales targetsOrganize relevant technical trainings, workshops, seminars, webinars for Growers, Retailers, DistributorsWhen implemented, use SFDC as a core tool supporting sales process in Syngenta, including regularly capture own sales activities, grower, and retailer opportunitiesPrepare account plans for assigned strategic key accounts.Contribute to distributors sales budgeting, forecasting processes and ppayment collection.Participate on prospection and creation of new channel partners.Build solid and professional relationship, based on recognized expertise and trust, with key customers, influencers & local authorities.Set up and follow up demo trials to build deep understanding of Syngenta product offers to maximize the impact of product launches.Collaborate with Key Account Lead, for the development and implementation of tactical business plans for key accounts that include innovative and sustainable offerings, sales growth targets, and strategic alignment to Syngenta.Collects relevant customer and competitive information and communicates it to internal stakeholders as necessary.Work closely with customer service to handle and process customer complaints, take action to prevent further complaints.Always act in full compliance with the company’s policies, procedures & code of conduct.Active participation and engagement in digital content creation process (posts themes, texts, testimonials). 

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