 To support existing customers by providing on-site technical support, and the introduction of new Sika systems and products.To react in a timely fashion to provide technical solutions and training to support emergency requests by customers or consultants.To offer value added solutions to the customer through an active “hands on” approach to the training of customers employees.To Collaborate with cross-functional teams to analyze customer feedback and identify recurring issues or challenges.To Develop and implement improvement plans to address identified areas, ensuring the highest quality of technical support.TO Proactively identify opportunities for process optimization, cost reduction, and increased productivity in the delivery of technical solutions.  
