What you get to do in this role:  Own the roadmap, vision and requirements for conversational AI features.Turn customer feedback into product improvements and roadmap priorities.Guide product strategy that sets us up for success as we look to grow to $10B+ in revenueCommunicate product priorities and build consensusAssume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundariesWork with multiple teams to guide projects through development and bring high-quality products to lifeIntegrate usability studies, research and market intelligence into product requirements to enhance user satisfactionCommunicate complex problems into easily understood requirements and provide solutionsDevelop multi-mode communications that convey a clear understanding of the needs of different audiencesGuide the promoting of efforts across different groups of team members, along with the ability to influence inside and outside of your teamCreate clear PRDs, epics, stories, acceptance criteria, and success metrics.
Steer AI features including: Disambiguation and clarificationAI Processing and progress messagesDocument and multimodal experiencesSlot filling and information collectionFeedback intelligence Fallback and error experiences Identify and prioritize feature gaps across AI orchestrators.Partner with engineering and design to deliver effective end-to-end customer experience.Define testing, telemetry, quality, and performance requirements.Support strategic customers, pilots, go-lives, and product escalations.Coordinate dependencies and guidance across multiple teams
