Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionThermo Fisher Scientific Inc. is seeking a highly motivated and experienced individual to join our team as the Manager, Field Service. This is a unique opportunity to lead our world-class team and contribute to the exceptional growth and success of our company.What will you do?
Lead and manage the Field Service team to ensure flawless execution of service operations and customer satisfaction.
Build, lead and sustain a strong, motivated team of Field Service engineers and Supervisors, who are assigned to support different service areas and product lines.
Create and implement strategies to drive growth and take advantage of opportunities for increased profitability in the market.
Analyze complex problems and formulate clear strategies and solutions to drive business success.
Cultivate and promote Thermo Fisher Scientific's 4i values of Integrity, Intensity, Innovation, and Involvement.
Travel up to 30% to engage with customers and provide leadership support.
How will you get here?Education
Bachelor or advanced degree in business, marketing, mathematics or sciences.
Requires 7+ years of experience; for employees with at least 2+ years in a Management role.
Experience
Proven experience in management and leadership roles in a fast-paced service environment.
Exceptional verbal and written communication skills.
Strong business intuition and the ability to identify and pursue growth opportunities.
Demonstrated ability in an applied Industry, including a background in service operations, marketing, sales, and business development.
Demonstrated success managing a P&L, and leading businesses to profitable growth and market share penetration.
Ability to identify customers’ needs and provide solutions exceeding expectations.
Experience and proven ability to work efficiently in an international environment.
Experience working in a multinational company with demonstrated ability to lead effectively and achieve results in a matrixed operating environment.
Ability to analyze and assimilate complicated problems to determine effective strategies.
Dedication to Thermo Fisher Scientific's values and commitment to excellence.
Join us at Thermo Fisher Scientific, where we value diverse experiences, backgrounds, and perspectives. We are an equal opportunity employer and provide reasonable accommodations for job seekers with disabilities. If you require any accommodations during the application process, please contact us at 1-855-471-2255. We look forward to reviewing your application and starting your success story with us.Apply today at http://jobs.thermofisher.com.Compensation and BenefitsThe salary range estimated for this position based in California is $112,500.00–$168,750.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewardsThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
