Quality Engineer

Quality Engineer

Vacancy expired!

Title: Professional Services Engineer
Location: Remote
Duration: Contract

Our client is looking for a Professional Services Engineer with the below background.

The Professional Service team delivers post-sales services to customers and partners with our technology and service solutions for positive business outcomes. Working for the Professional Services team, the PSE-VFO is responsible for identifying and optimizing deployment alternative for our network visibility solutions, security guidance, and other relevant services.
We measure our success by accelerating end-user time to value, customer satisfaction, delivery quality, and expanded use of our technology. This position will focus on automating and optimizing our post-sales implementation solutions, practices, and processes.

The Professional Services Engineer -

Visibility Fabric Optimization (PSE-VFO) responsibilities include the following:

• Provide advanced technical expertise to lead the discovery, definition, and application of tools for automation of visibility fabric network design, system design, deployment, operation and usability for our products
• Define and apply automated deployment processes for network visibility and security solutions for end-users to improve our design and deployment practice success and efficiency.
• Provide mentorship throughout on deployment and maintenance automation, optimization, and DevOps as related to network visibility and information security deployment, operation and usability.
• Identify opportunities to exploit existing and prospective solutions, as well as review applicable of network visibility use-cases, security policies and procedures with the business
• Work closely with system architects to ensure business systems and applications meet security requirements in preparation for the end-user review; participate and contribute in Gigamon internal reviews.
• Work closely with end-user technical teams to ensure developed tools, systems and applications meet appropriate security standards, policies and procedures
• Work with other technical network visibility and security team members on policy compliance efforts in accordance with company, industry privacy and security regulations, and guidelines set forth by, Country, Federal and local laws, as applicable

• Provide technical point of contact for professional services throughout an engagement life-cycle
• Provide technical support, troubleshoot, support, config. And reporting
• Identify existing and prospective solutions, as well as review applicable of network visibility use-cases, security policies and procedures with the business

Skills / Qualifications:

• 5+ years of hands-on experience in operational design and deployment of network management tools/application in wide scale networking and/or virtualized networking
• 6+ years of experience working with mobile carrier - MUST
• Strong working knowledge of network/element management in mobile networks.
• Working experience with REST APIs, practical application of SDKs
• Good knowledge in TCP/IP, L2/L3 protocols, IPv4, IPv6, QoS/CoS, SDN, NFV, SNMP.
• Working knowledge of at least one networking virtualization platform e.g. VSphere or OpenStack
• Demonstrated success in leading technical initiatives without formal authority
• Effective working with virtual teams
• Excellent verbal and written communication skills
• Ability to handle high pressure situations with various key stakeholders and executives
• Excellent analytical and troubleshooting skills
• Ability to understand the risks and associated methods to recommend, implement and/or apply appropriate security controls.

• Strongly desired - In-depth knowledge of security defense principles - confidentiality, integrity, and availability - and how they apply to different technologies

• Strongly desired - Practical Knowledge of Cybersecurity / Information Security standards and policies such as ISO 27001/27002, CIS, NIST, and others

• Familiar with API/SDK utilization, JSON, python, dev/ops process, preferably with some background in N/EMS (Network/Element Management Systems) and their in telecom networking
• Familiarity with one or more of products such as HPOV, SolarWinds, ivanti, Nagios and familiarity implementing SNMP management across large networks.
• Language: Python - MUST
• Large data set reporting and mobile network structure experience
• Understanding basic networking environment
• Ability to handle high pressure situations with various key stakeholders and executives
• Effective working with global, virtual teams with team-oriented interpersonal skills with the ability to effectively communicate and interact with a broad range of people and roles
• Ability to convey technical conversations to non-technical stakeholders

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.