Customer Service Specialist with B2B Experience Needed

Customer Service Specialist with B2B Experience Needed

31 Oct 2024
California, Inland empire 00000 Inland empire USA

Customer Service Specialist with B2B Experience Needed

Description:

We are seeking a skilled Customer Service Specialist with B2B (Business-to-Business) experience to join our team in Eastvale, CA. As a vital part of our customer support team, you’ll be responsible for building and maintaining positive relationships with our clients, ensuring top-notch service, and supporting their needs promptly and professionally.

Responsibilities:

Provide exceptional service to our B2B clients via phone, email, and chat.

Process orders, address inquiries, and troubleshoot any issues that arise.

Maintain a positive and professional demeanor in all customer interactions.

Collaborate with other departments to resolve client concerns effectively.

Document and update client records and interactions in our system.

Requirements:

Proven experience in a B2B customer service role.

Strong communication and interpersonal skills.

Ability to multitask and prioritize in a fast-paced environment.

Please call office for more info (909)939-2111 or email your resume

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