Description:
We are seeking a skilled Customer Service Specialist with B2B (Business-to-Business) experience to join our team in Eastvale, CA. As a vital part of our customer support team, you’ll be responsible for building and maintaining positive relationships with our clients, ensuring top-notch service, and supporting their needs promptly and professionally.
Responsibilities:
Provide exceptional service to our B2B clients via phone, email, and chat.
Process orders, address inquiries, and troubleshoot any issues that arise.
Maintain a positive and professional demeanor in all customer interactions.
Collaborate with other departments to resolve client concerns effectively.
Document and update client records and interactions in our system.
Requirements:
Proven experience in a B2B customer service role.
Strong communication and interpersonal skills.
Ability to multitask and prioritize in a fast-paced environment.
Please call office for more info (909)939-2111 or email your resume
