COLLECTIONS SUPERVISOR - AUTO FINANCE COMPANY

COLLECTIONS SUPERVISOR - AUTO FINANCE COMPANY

09 Dec 2024
California, Los angeles, 90001 Los angeles USA

COLLECTIONS SUPERVISOR - AUTO FINANCE COMPANY

MUST HAVE DEBT COLLECTION EXPERIENCE, PREFERABLY AUTO FINANCE DEBT COLLECTION

Who We Are

Quality Acceptance is a privately owned auto finance company specializing in the acquisition and servicing of sub-prime financing. Since 1998, we have worked directly with a network of franchised and independent automobile dealers throughout the country.

Your Role and Responsibilities

The demand for excellence among our staff members is high, creating a dynamic and exciting work environment. Top tier candidates have the hunger and will find the joy in excelling in a fast-paced environment. As a Collections Supervisor you will:

Work closely with customers to manage late payments and delinquent accounts

Work with management to resolve customer disputes

Prepare and develop work strategies and goals for collection team

Review, prepare and analyze various portfolio and department reports

Be responsible for achieving all daily, weekly, monthly performance goals & objectives as defined and set by management

Successfully build and maintain professional relationships with third-party collection vendors as well as with internal staff

Use skip tracing applications to locate delinquent accounts

Work with high technology systems and environment

Location and Shift Info

This position is based in Van Nuys, CA with an 8-hour shift schedule of Mon-Fri.

Compensation and Benefits

$65k - $95k per year, depending on experience

Monthly Bonuses

Medical, Dental, Vision Insurance

401(k) Plan w/ company match

Paid Time Off

Paid Holidays

Employee Referral Program

Casual Dress Friday

Paid Parking

Food Fridays!

No Weekend Shifts!

Experience and Position Requirements

At least 5+ years’ experience in collections (preferred in the auto finance industry)

Must be able to work in a high-volume environment with the ability to multitask.

Must have people, discretion, persuasion, and time management skills.

Working knowledge of internet and skip tracing applications (TLO, idicore, etc.)

Be an expert at negotiation and follow up

High School Diploma

Preferred Skills

Bilingual (Spanish/English preferred)

Experience w/ OMega and RDN a plus

Extensive experience in the auto finance industry

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