EXPERIENCED COLLECTORS WANTED
Who We Are
Quality Acceptance is a privately owned auto finance company specializing in the acquisition and servicing of sub-prime financing. Since 1998, we have worked directly with a network of franchised and independent automobile dealers throughout the country.
Your Role and Responsibilities
The demand for excellence among our staff members is high, creating a dynamic and exciting work environment. Top tier candidates have the hunger and will find the joy in excelling in a fast-paced environment. As a mid-level 30–60-day Collector you will:
Handle a high volume of incoming and outgoing calls/accounts.
Manage delinquent account queues
Complete detailed skip tracing on problematic accounts
Resolve customer disputes both individually and with management
Be responsible for achieving all daily, weekly, monthly performance goals & objectives as defined and set by management.
Work with high technology systems and environment
Location and Shift Info
This position is based in Van Nuys, CA with an 8-hour shift schedule of Mon-Fri.
Compensation and Benefits
$19 - $25 per hour depending on experience
Monthly Bonuses
Medical, Dental, Vision Insurance
401(k) Plan w/ company match
Paid Time Off
Paid Holidays
Employee Referral Program
Casual Dress Friday
Paid Parking
Food Fridays!
No Weekend Shifts!
Experience and Position Requirements
At least 1-3+ years’ experience in collections (preferred in the auto finance industry)
Must be able to work in a high-volume environment with the ability to multitask.
Outstanding attendance record
Must have people, discretion, persuasion, and time management skills.
Working knowledge of internet and skip tracing applications (TLO, idicore, etc.)
High School Diploma
Preferred Skills
Bilingual (Spanish/English preferred)
Experience w/ OMega and RDN a plus
Extensive experience in the auto finance industry.
