Join ProCAT, a well-established high-tech company based in Calabasas, where innovation and customer care go hand-in-hand. We’re looking for a Customer Success Representative / Customer Service Representative to support our customers and ensure smooth daily operations in our office.
What You’ll Do
Provide friendly and professional support to clients via phone and email.
Assist with order processing, scheduling, and administrative tasks.
Coordinate with internal departments to ensure customer satisfaction.
Maintain accurate records and handle general office communications.
Support the office manager with special projects as needed.
What We Offer
Competitive pay ($21–$27/hour depending on experience).
Full benefits package: health insurance, paid vacation, holidays, PTO, 401(k), and life insurance.
A friendly, supportive team culture.
Opportunities to learn and grow in the legal technology industry.
What We’re Looking For
Basic computer knowledge (MS Office or equivalent).
Reliable, punctual, and able to follow directions accurately.
Positive, professional attitude — someone who enjoys helping others!
Excellent attention to detail and organizational skills.
Strong communication and customer service skills.
If you’re ready to join a stable, growing company where your contribution matters, email your résumé today for immediate consideration.
