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Email resumes directly to Business Analyst - Salesforce - Contract Opportunity - Los Angeles, CA The Salesforce Business Analyst is part of the business Salesforce Center of Excellence (SFDC COE) team. The Salesforce Business Analyst ensures that the mission-critical Salesforce CRM platform is optimally deployed, supported and adopted by the bank.The Salesforce Business Analyst will work with business users to gather and define business requirements; translate the requirements into user stories, process changes and work flows to solve business problems. The role will work with the SFDC COE business and technical teams and other stakeholders to ensure delivery of high quality solutions to meet business needs, including ongoing support of the introduction of new features and capabilities. As the Salesforce platform rapidly evolves, this professional will help colleagues across the bank optimize their success with the platform through communications, training, and support services.Responsibilities: