Position summary
This full-time community manager position, located at our 77-space mobile home park in Santa Ana, CA, will oversee property operations and resident relations. The amenities in the community include a clubhouse, playground, and laundry room. Ideal candidates will have mobile home park property management experience with applicable code and law knowledge, possess strong leadership skills, organizational skills and be a self-starter with the ability to work with little or no supervision, while being part of a team. The position requires the candidate to live on site.
Company Overview
Founded in 1958, The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide Value in Housing and Integrity in Service. Star's Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve.
Company Core Values
Expect excellence
Strong work ethic
Take ownership
Willing to learn
Do the right thing
Treat everyone with respect
Position Performance Objective
Rent collection requires posting to Rent Manager and scanning check for deposit
Perform regular inspections, investigate and resolve tenant complaints
Read meters and enter reads to
Prepare and serve 14-day notices
Prepare and serve Rule Violation notices
Prepare Resale Inspection notices
Review Home Improvement Project applications and follow through to completion
Contract for maintenance services and provide oversight of vendors
Schedule and supervise repairs in common area building, park-owned homes, and landscape
Manage and maintain community safety by interpreting and applying occupancy policies and procedures, establish and enforce precautionary policies and procedures; respond to emergencies
Work with Regional Property Manager to forecast projects, define scopes of work, obtain bids, write up purchase orders and follow project through to completion
Supervise landscape maintenance staff
Manage capital expenditure projects
Oversee new home installations
Accept Applications for Residency, participate in processing of applications, conduct lease signings
Represent the community as the local liaison for existing residents, prospective residents, vendors and government officials
Key Competencies
Keep up to date on the CA Mobilehome Residency Law and Title 25
Deal tactfully with personnel, residents, family members, visitors, and the general public
Speak, write and understand English to communicate with supervisors, employees, residents, and families
Possess good judgment, have common sense, prioritize multiple tasks, meet deadlines and create value through service for our residents while moving the community in a positive direction
Be computer literate in Rent Manager or Yardi, Excel, Word, Outlook, etc.
Possess excellent Interpersonal and Customer Service Skills
Experience Requirements
Living onsite is required
AA degree, minimum
2-3 years' property management experience
Possess a valid Driver License, reliable transportation, and automobile insurance
WMA MCM certificate, ARM Certificate
Bilingual in English and Spanish
Some maintenance experience
What we offer
$18-$20 per hour, plus housing compensation and utilities
Medical, Dental, Vision benefits
401(k) plan with company match
10 paid holidays
5 Vacation days first year, accrual begins immediately
Location: Santa Ana, CA, 92703
If this position catches your eye, apply online now.
We are an Equal Opportunity Employer.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.Click Here to Apply or use the link belowhttps://starmanagement.isolvedhire.com/jobs/1643333-43856.html
