Are you looking for something different?
Want to work somewhere that helps people?
Are you a people person?
Let's do something that matters. We service over 20,000 various unions nationwide and work with those members one on one via zoom to service their supplemental benefits packages. To do it right, we need the right people.
We are looking for individuals who share our values of honesty, integrity, loyalty, and service. What we do is just as important as how we do it. Come be a part of what makes us so special!
We are currently seeking dedicated customer service professionals to work in a remote setting. We offer comprehensive training in a virtual office setting. Work schedules are flexible and include evenings and weekends.
What you will do:
-Facilitate the member experience by contacting members who have requested our services and complete presentations via zoom in an interactive setting
-Identify, evaluate, and understand member needs and consistently provides complete and accurate solutions, including products and services
-Effectively operate in a remote setting and be able to navigate multiple systems and programs while maintaining engagement during member interactions
-Enroll, maintain, and update records and member information as needed
We are looking for customer- oriented Benefits Sales Representatives!
Do you enjoy helping others while appreciating some freedom and flexibility? Then this may be the right opportunity for you!
We work with union members to deliver supplemental benefits through their union partnerships. Helping working-class families is who we are, and we do it best! We not only strive to offer competitive benefits, we also take the time to listen, understand, and solve some of the members' most crucial problems.
What you will need to do to be successful:
- manage large amounts for calls with members
- identify and assess customers' needs to achieve satisfaction
-build sustainable relationships and trust with members accounts through open and interactive communication
-provide accurate, complete, and validate information by using the proper methods and tools
-keep records of customer interactions, process customer files and documents
- follow communication procedures, guidelines and policies
-go the extra mile to engage members
Skills needed:
-strong phone contact handling skills and active listening
- customer orientation and ability to adapt/ respond to different types of personalities
-excellent communication and presentation skills
-ability to multitask, prioritize, and manage time effectively
TO APPLY PLEASE RESPOND TO THIS POST WITH YOUR RESUME FOR US TO REVIEW
