We encourage people to join our team with or without experience. We can teach you. Don't miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"!
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.
Primary Responsibilities
Provide excellent customer service
Send out email and written correspondence
Complete internal job file quality reviews
Meet crucial deadlines
Perform detailed and accurate data entry
Prepare estimates and billing invoices
Coordinate crew and job scheduling
Assist other departments, as needed
Oversee all aspects of office functions and field work flow
Position Requirements
Experience with billing, quality assurance, and scheduling a plus
Experience in service industry environment a plus
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate® and other proprietary software
Ability to successfully complete a background check subject to applicable law
