We are currently seeking a detail-oriented and motivated Customer Service Assistant to join our Riverside, CA office. This role plays a key part in maintaining strong relationships with clients by providing timely support, accurate information, and seamless coordination between internal teams and customers. The ideal candidate is organized, communicative, and thrives in a fast-paced professional environment.ResponsibilitiesServe as a primary point of contact for customer inquiries and service requestsProvide accurate information regarding shipments, schedules, and service updatesCoordinate with internal departments to ensure efficient resolution of customer needsMaintain clear and professional communication via phone, email, and internal systemsUpdate records, track requests, and ensure documentation is accurate and completeSupport daily administrative and customer service operations
