Part-Time Plumbing Dispatcher/CSR
4878 Pasadena Ave Suite 1
Sacramento, CA. 95841
Established plumbing company is in search of a Reliable Dispatcher/CSR no experience necessary. Our office personnel are responsible for setting appointments for customers in a professional manor. Dispatching the technicians efficiently by mapping where the technicians are in regard to the customers. Responsibilities also include telemarketing new commercial customers, old customers and touching base with current customers.
Candidates should possess the following skills:
- Dispatch/Appointment setting experience (a plus)
- Motivated self-starter
- Telemarketing experience (a plus)
- Office experience
- Must possess excellent verbal and written skills.
- Ability to multitask in fast paced environment is crucial.
- Capable of typing 45+ words per minute necessary (a plus)
- Customer Service skills and Conflict Resolution skills a must.
- Must be flexible in work schedule and cover for others when needed.
- Previous Plumbing, HVAC or Construction experience (a plus)
- Microsoft Office
- Excel
- Word
- Outlook
This position is currently part-time but will most likely turn into a full-time position down the road.
Shift is Tuesday- Thursday (during training)
8:00am-4:30pm During the week
Shift is Friday- Sunday (after training)
8:00am-4:30pm Friday
8:00am-6:00pm Saturday and Sunday (this shift pays 3 hours of overtime each week!)
Pay: $17-$19 to START- Depends on Experience
Medical, Vision, Dental, Life Insurance & Vacation Pay will be offered once a full-time position is available.
Serious candidates only!
Must be able to pass drug screening and background check!
Job Type: Full-time
Salary: $17.00 - $19.00 per hour
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 27 per week
Schedule:
10 hour shift
8 hour shift
Overtime
Experience:
Customer service: 1 year (Required)
Work Location: In person
