Office Admin/Receptionist

Office Admin/Receptionist

25 Sep 2024
California, Sacramento, 94203 Sacramento USA

Office Admin/Receptionist

Year round P/T Job 8-30 hrs per week, except during Tax season 8-40 hrs per week. If you commit to us, we will provide basic training which could lead to entry level Tax preparer. [May to January, usually 1 to 3 days a week, Mon, Tues & Thurs]

Responsibilities:

- Speak with current and potential customers via phone, email, or text

- Collect documents from customers.

- Typing or data entry.

- Filing/Phone calls

- Understand and strive to meet or exceed metrics while providing excellent and consistent customer service

- Follow-ups and keep accurate records regarding client accounts

- Utilize software, databases, and tools appropriately

- Offer outstanding customer service to new and existing clients.

- Perform other relevant duties as assigned by the needs of the business.

- Experience with Income tax prep/Tax Office or Bookkeeping is a plus.

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