Description We are offering a contract to hire opportunity for an Insurance Specialist for a healthcare organization, located in San Diego, California. The main function of this role is to ensure accurate and timely verification of insurance benefits and treatment authorizations for patients. This involves frequent communication with insurance companies and patients, managing treatment authorizations, and maintaining detailed records of insurance verification activities.Responsibilities: Verify patients' insurance coverage by contacting insurance companies via various channels. Document and update patient records with accurate insurance information and coverage details. Submit and manage treatment authorizations to insurance companies. Communicate effectively with patients regarding their insurance coverage and financial responsibilities. Educate patients on their insurance benefits, including copayments, deductibles, and out-of-pocket expenses. Address patients' inquiries and concerns regarding insurance coverage and billing. Collaborate with medical billing staff to ensure accurate billing based on verified insurance information. Work closely with healthcare providers and other administrative staff to facilitate a smooth patient experience. Maintain detailed records of insurance verification activities, adhering to internal policies regarding patient confidentiality. Identify and resolve insurance-related issues, such as discrepancies in coverage or authorization denials.Requirements Proficient in Microsoft Office Suite including Microsoft Word, Excel, PowerPoint, and Outlook. Experience in answering inbound and outbound calls. Strong customer service skills. Demonstrated ability in data entry and email correspondence. Ability to schedule appointments efficiently. Familiarity with handling administrative tasks. Excellent verbal and written communication skills. Ability to handle multiple tasks and prioritize work. Strong organizational and time management skills. Detail-oriented with high level of accuracy. Ability to maintain confidentiality. Willingness to learn and adapt to new technologies and systems. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
