Job Title: Credit and Collections SpecialistJob DescriptionHiring now! This position is responsible for supporting the day-to-day credit and collections activities for the Collections team based in San Diego. The role involves managing inbound and outbound collection calls, handling complex, high-volume data entry, providing outstanding customer service, and solving problems effectively. The specialist will understand the entire credit and collections process, adhere to policies and procedures, and respond to both external and internal customer inquiries professionally. Additionally, the role includes processing, monitoring, and overseeing transactional activities related to the area of support, researching and analyzing data to address the root cause of exceptions, and ensuring operational and financial integrity within established corporate policies, procedures, and controls.Hard Skills
Collections (B2B or B2C)
Inbound/Outbound Calls
Customer Service
Job TypeThis is a contract position with a duration of 12 Month(s).Work SiteThis is a hybrid position requiring some days on-site in San Diego, California and some days remote.Work EnvironmentThe work environment encourages innovation across all roles and teams. The position is located in San Diego, CA and requires coming onsite 2-3 days a week, specifically on Tuesdays and Wednesdays. The environment is casual in dress but fast-paced in nature, demanding candidates who are intelligent, passionate, driven, and personable. The company values integrity, trust, and community stewardship, and is committed to empowering prosperity and making a positive impact through various corporate responsibility programs.About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
