The Credit Manager is responsible for the Credit and Receivable operations of the resort and at all times ensures the hotel’s service and accounting standards are met.  To consistently provide thoughtful, caring and sincere service To lead and manage the day-to-day activity of the Credit Department and ensure all standards are followed To ensure all procedures regarding billing, collection, credit cards, inquiries, cheque cashing are followed To inspect all in-house accounts to ensure adherence to the hotels’ credit policy; assist with the collection efforts of these accounts where necessary To ensure local credit policies are followed To review all requests for credit and approve as appropriate according to the in-house credit policies. Communicate approval or non-approval to the appropriate managers To ensure proper handling of the filing systems in place according to policies and procedures To monitor the Accounts Receivables as required To manage and assist in the preparation of invoices for all approved group, transient, golf accounts with the appropriate supporting documentation  To handle all guest billing issues and disputes, including credit card initial inquiries and charge backs To obtain credit references and monitor Accounts Receivables ledgers To ensure financial records are maintained in compliance with accepted policies and procedures To ensure all financial reporting deadlines are met To ensure accurate and timely monthly, quarterly and year end close To establish and monitor the implementation and maintenance of accounting control procedures To balance operational, administrative and Colleague needs To ensure accurate and appropriate recording and analysis of revenues and expenses To follow departmental policies and procedures and all safety policies Other duties as assigned 
