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The Philips Healthcare Imaging Operations Organization serves the healthcare community through effective and efficient management of capital medical equipment installations and IT solution implementations across the healthcare continuum.Help drive strategic Imaging Systems installation projects and direction for the team. As a Customer Project Manager , you will formulate the project plan, in accordance with the goals and timing set by management; specifies the project scope, resources required, anticipated costs, risk assessment and quality standards to be used. This position will cover Alabama and surrounding areas.Your role:
Acting as the primary liaison between assigned customers and Philips “back room” organizations for each assigned project/order, including:
Gathering information from the customer needed by Philips teams.
Coordinating with Philips teams to ensure required resources are in place to complete the project.
Gathering and communicate to the customer information (including site drawings, technical specs, etc.) to answer customer requirements or questions.
Keeping the customer informed of progress/status of the project within the Philips organization.
Monitoring progress of the project to key timelines. Work with customer to keep projects on track
Forecasting revenue timing for assigned projects.
Ensuring customer site readiness for installation of Diagnostic Image systems
Achieving revenue target within an assigned area or group of projects
Minimizing overall project cycle time and inventory and maximized customer satisfaction.
Assisting Sales with Order Acquisition (goal 33% of time)
You're the right fit if:
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
Company relocation benefits will not be provided for this position. For this position, you will reside in or within commuting distance to Alabama .
Willingness to travel up to 80%. Travel required within assigned zone and infrequently outside zone.
Remote opportunity based in the Alabama area. This person will cover primarily Alabama area (but will occasionally travel beyond that to assist other accounts)
5+ years related experience demonstrating a track record of project management skills, preferably with PM certification. Bachelor’s degree preferred.
Able to understand site and equipment technical requirements (HVAC, Electrical, Mechanical, Environmental), to include reading of site-specific floor plans, drawings, and specifications.
Demonstrated experience in effective relationship management with all levels and backgrounds across all departments and organizational levels with ability to instill confidence in all situations. This includes customer management, local project managers and contractors, and internal Philips organization.
Excellent time management, analytical and listening skills with a strong ability to effectively problem-solve
Experience with MS office suite, Adobe Acrobat, Visio, and CAD
Experience with patient monitoring in a healthcare setting, network certification
This position will require you to meet all customer specific mandates such as vaccinations and or screening tests.
The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time period of an employee’s start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.Equal Employment and Opportunity Employer/Disabled/Veteran
