About the team:  Platform Labs tackles hard problems, de-risking strategic technical initiatives for engineering teams across the organization by creating functional proofs of concepts and providing support to integrate them into roadmaps for successful adoption.    This team of Staff engineers works on projects in a variety of technical areas in the ServiceNow platform and engineering organization. Each project follows an approach where a problem is observed and researched, a hypothetical solution is proposed, experiments are built and tested, then evaluated, and iterated on.  Platform Labs embraces emergent technologies while balancing the feasibility and constraints of operating at ServiceNow's scale.  What you get to do in this role:  The engineering role in Platform Labs provides the opportunity to research and learn. Staying abreast of new technologies or adopting tried and tested standards is part of the work.  Provide technical leadership on high-impact projects across the ServiceNow platform.Justifying choices with thorough examination and discussions is required  Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)  Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs  Contribute to the design and implementation of new products and features while also enhancing the existing product suite  Be a mentor for colleagues and help promote knowledge-sharing  To be successful in this role you have:  Thrive in an autonomous environment, taking initiative to identify obstacles and propose effective, practical solutions.  Be able to adapt to evolving business priorities with flexible mindset, embracing change and adjusting to strategies as needed.  Ability to learn and explore existing and new technologies with a data-driven mindset  Advanced knowledge with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations  Experience with JavaScript and the Web as a platform, reusability, and componentization  Experience with UI frameworks like Angular, React or Vue  Experience working with relational databases including development, troubleshooting and performance optimization.  Capability to manage multiple projects with material technical risk across teams and processes; may serve as a functional head or technical owner  Nice to have:  Experience working in Docker, Kubernetes or other cloud native technologies.
