The ServiceNow Security Organization (SSO)The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact Role Overview: We are seeking an experienced ServiceNow Developer/Architect at the Staff level to lead the design, development, and optimization of ServiceNow solutions. The ideal candidate will possess in-depth knowledge of ServiceNow platform capabilities, architecture, and proven experience in driving performance improvements across complex enterprise environments.Key Responsibilities: Architect, design, and implement scalable ServiceNow solutions aligned with business requirements and best practices.Lead platform upgrades, module integrations, and custom application development.Analyze and optimize ServiceNow performance, including troubleshooting, tuning, and capacity planning.Provide technical leadership and mentorship to development teams and fellow ServiceNow developers.Collaborate with stakeholders to translate business needs into robust ServiceNow workflows and automations.Ensure platform security, compliance, maintainability, and effective instance governance.Develop and enforce coding standards, architectural guidelines, and documentation.Implement effective unit testing strategies, Automated Test Framework (ATF) solutions, and Jasmine test bundles for quality assurance.Design and implement complex discovery patterns for Kubernetes or Cloud Native Operations (CNO) to enable advanced cloud discovery.Stay current with ServiceNow releases and emerging platform features.
