Administrative Assistant for Home Owners Association Division

Administrative Assistant for Home Owners Association Division

25 Sep 2024
California, San diego, 92101 San diego USA

Administrative Assistant for Home Owners Association Division

An Administrative Assistant for our Community Managers is responsible providing clerical and administrative support to the lead Community Manager(s). The Administrative Assistant to the Community Association Managers is the liaison to the lead Community Manager(s) and homeowners primarily, but will also occasionally interact with vendors, board members and committee members,

Duties include but are not limited to:

Complete digital and physical administrative tasks for multiple properties. These include but are

not limited to preparation of governing documents, Architectural Review Board (ARB)

application processing, receive and sort incoming mail/packages to record, dispatch, distribute

to the correct recipient.

Address inquiries and resolve concerns with homeowners, management, and vendors within 24

hours.

Assist owners with the Association web site for access to rules, governing documents, minutes

of meetings, community project communication, and newsletter distribution.

Maintain, update, and organize property unit files within designated portfolio.

Assist lead Community Manager with on-site community inspections as necessary, drafting

hearing letters, researching repair quotes, work order updates, and annual meeting

notifications.

Create reports (landscape, emergency work orders; delinquencies, violations) out of the

management software and mailing system.

Work cross functionally with other departments,

Qualifications:

Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level

Knowledge of communities/property and homeowners associations

Knowledge of the role of the association board and the Community Association Manager

Able to work well with little supervision

Excellent customer service and ability to handle fast paced work environment

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