City Wide Protection Services is currently looking for a full time Dispatcher for our Security Operations Center. The Dispatchers main job is to act as a communication point for emergency and non-emergency calls.
You will receive requests for services, field complaints, dispatch cover calls, transmit messages, review reports and other admin assignments. The ideal candidate must have excellent communication skills and remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate action with little supervision. The skills to field multiple calls with the help of a multi-line system and utilizing multiple monitors at once are highly favorable.
Responsibilities
Receive emergency and non-emergency calls and record significant information
Address problems and requests by transmitting information or providing solutions
Prioritize calls according to urgency and importance
Use radio, phone, or computer to disseminate information to the appropriate parties.
Data entry as it pertains to maintaining logs and records of calls, activities, and other information
Skills
Prior experience as a dispatcher or relevant experience
Fast typing with experience in data entry
Proficient in English (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgment and critical thinking
Pay: $20-21hr with possible $1 increase after successful completion of 90-day probation
Open night, weekend, holiday availability - Positions have a 7pm or later start time.
Experience:
Dispatch: 1 year (Preferred)
Customer service in a call center: 1 year (Preferred)
Apply on our website: https://www.sandiegosecurityguards.com/
Visit us on Facebook at: https://www.facebook.com/CityWideProtectionServices/
Visit us on Instagram at: https://www.instagram.com/citywideprotectionservices/
Visit us on Twitter: https://twitter.com/CityWideGuards
Don't forget to check out our recruitment videos here!:
https://www.youtube.com/watch?v=NZBdMO6zZ7Y
PPO 17329
