We are seeking a Sales Assistant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Product quality
Maintaining and improving product quality by completing audits, and preparing quality documentation and reports
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
The ability to communicate effectively
Positive and professional demeanor
Excellent written and verbal communication skills
A professional appearance
Proficiency in English and Spanish
Committed to work
