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Senior Product Manager - Online Account OpeningDescriptionAt Bank of the West, our people arehaving a positive impact on the world. We’re investing where we feel we canmake the most impact, like advancing diversity and women entrepreneurshipprograms, financing for more small businesses, and promoting programs forsustainable energy. From our locations across the U.S., Bank of the West istaking action to help protect the planet, improve people’s lives, andstrengthen communities. We are part of BNP Paribas, a global leader supportingthe UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bankfor a changing world, we are continually seeking to improve the ways we helpour customers, while contributing to more sustainable and equitable growth.We are undergoing a dramatic transformation to reimagine ourbrand, experiences, and products. Weknow real change is hard work, which is why we need people who are aligned withour values and ready to make a serious impact on our industry and the world. We need your experience, optimism, and energyto define, design, and build the future.We are throwing past constraints and assumptions out thewindow as we redesign and rebuild all of our digital products. From our native mobile apps to our extensiveportfolio of online products and services we aim to reset the bar for consumerexperience in the financial industry. To accomplish our goals, we are buildinga team of professionals assembled from e-commerce, entertainment, Fintech, andsocial media.We are looking for people unafraid of bringing theirauthentic selves to work. Ourinspiration and collaboration depend on the diversity of our teams, andinclusion of all voices in our process.We value honesty, transparency, and positive leadership. We are not interested in corporatepolitics. We appreciate action. We reward continual improvement. We want youto grow. We want you to beyourself. We want you to ask for helpand help your peers. We want you to workhard and be proud of the results. Wewant you to take vacation. We know thatwhen we support you, you will do the best work of your career.Our eyes are on the future and we need you to help make ithappen, join us.Our organization operates in a Centralized Partnershipmodel. Management of assigned product(s)including market research; financial analysis; product planning, developmentand implementation; and coordination of sales and marketing strategies,objectives and programs. Ourpartnerships include deep collaboration with Design, Engineering, Data,Marketing, and Business teams.Essential JobFunctions
Analyzing product opportunities,advocating for great digital-channel experiences
Partnering closely with differentbusiness teams representing user and bank needs, presenting to internalstakeholders as the product expert
Provides direction and collaboratingwith leadership and internal stakeholders to determine product priorities
Contributing to overall productvision, strategy, development and execution including product definition,vision, strategy, and initiative/roadmap development
Collaborating with leadership toensure product backlog represents a plan for increasing customer value overtime through market differentiation and the delivery of great customerexperiences across channels and touchpoints
Tracking and reporting customer anddigital success metrics
Partnering closely with engineering,user experience, customer experience strategy, and design to ensure quality andconsistency of experiences
Leveraging customer-centricthinking, discovery and research, rapid iteration, and lean practices toquickly validate backlog concepts
Managing product managementactivities by developing expertly defined stories, identifying and managingdependencies, ensuring research and design, following and enhancing processes,defining acceptance criteria and quality measures
Generating all product, project, andplatform artifacts for product development (business cases, cost-benefitanalyses, product overviews) and product management (platform requirements,project briefs, epics, stories etc.)
Acting as product owner inagile/scrum product development or project owner in conventional productdevelopment, as needed
Define and track product-specificanalytics
Ensures all new and existingproducts and communication related to those products are in compliance withbank policy and regulatory requirements.
Gather market intelligence so that marketopportunities may be capitalized on as they occur and the effects ofcompetitive activity are minimized.
Identifies new or revised productsby researching, or directing research, of identified target markets todetermine customer/prospect needs, acceptance, and probability of purchase.Formulates a best practices approach to handling them.
#LI-HN1Other Job Duties
Counsels on the development ofmarketing and advertising programs for the assigned product or products.
Evaluates current economicconditions and advises management of possible impact on assigned products andservices. May develop plans to impact.
Develops criteria for testing newlydeveloped products, reviews test results and recommends necessary alteration oftesting of product.
Evaluates ideas for new products,investigates market opportunities and effect on market of present products, andrecommends exploitation of economically attractive products.
#LI-HN1QualificationsEducation
Bachelor's Degree
Work Experience
Requires mastery level knowledge of job area typically obtained through advanced education combined with experience. Requires 10 years minimum prior relevant experience.
Skills
Conducts training classes on new or updated procedures, as necessary.
Thorough knowledge of product line assigned including operational and marketing aspects. Understanding of product planning and market research.
Analytical and research
Bank product and service knowledge
Compose letters/memorandums
Coordinate meetings
Develop office procedures
Negotiation skills
Presentation skills
Equal Employment Opportunity PolicyBank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.Job: Product DevelopmentLocation: United States-California-San FranciscoRequisition ID: 052217
