BARC Customer Service, Senior Cashier
Controller
Summary of Job Details
This position serves as the primary contact for students, parents, and campus departments regarding billing, payments, and account inquiries, providing professional guidance, troubleshooting, and training as needed. The role processes complex payments, including electronic transactions such as wires and ACH, student and non-student accounts receivable, and mailed remittances, ensuring accuracy, compliance with internal controls, and adherence to policies and deadlines. Acting as a liaison with the BARC Third-Party Billing and Collections teams, the position ensures proper posting, reconciliation, and resolution of complex or past-due accounts. It also manages high transaction volumes during peak registration periods, identifies service trends, and recommends process improvements while supporting departmental operations with backfill assistance as needed. Thorough knowledge of UCSB registration and cash handling policies, FERPA/HIPAA regulations, UC receivable policies, and BARC, CASHNet, and GL systems is required to perform these functions effectively.
Required Qualifications
High school diploma or equivalent experience.
1-3 years Demonstrated experience in student accounts, cashiering, or accounts receivable, with responsibility for processing and reconciling complex financial transactions.
4-6 years Experience providing high-volume customer service, including handling sensitive or confidential financial inquiries.
4-6 years Strong interpersonal and communication skills for effectively working with students, parents, campus departments, and external vendors.
4-6 years Proven ability to interpret and apply financial policies, regulations, and internal controls in daily payment processing and account management.
4-6 years Hands-on experience with financial systems such as cashiering, receivables, or general ledger platforms (e.g., CASHNet, BARC, OFC, or equivalent).
4-6 years Experience reviewing, auditing, and reconciling payment records, including wire transfers, ACH, third-party billing, and mailed remittances, ensuring accuracy and compliance.
Special Conditions of Employment
Candidates must be legally authorized to work in the United States without the need for employee sponsorship
Satisfactory criminal historybackground check
UCSB is a Tobacco-Free environment.
Days/Hours: Mon-Fri 8:00am - 5:00pm
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Application review begins 10/16/2025
Apply online at https://jobs.ucsb.edu
Job #81477
