Interlibrary Loan Lending Assistant
Library
Summary of Job Details
Under the direction of the Unit Head of Interlibrary Loan, responsible for independently performing the daily operations of Interlibrary Loan (ILL), with a functional specialization in lending operations. Major duties include: discovering new ILL requests submitted from borrowing institutions, paging and charging out requested material from UCSB Library collections; processing material for shipment to borrowing libraries, and processing returns of lent material; updating ILL management system and the UC System-wide Integrated Library System (SILS) accordingly at every step along the way; directing the work of ILL student assistants and/or student assistants from other Access Services units assigned to assist in ILL activities; monitoring items in overdue and/or lost status; processing renewal requests submitted by borrowing libraries; communicating effectively with borrowing libraries about UCSB Library loan policies and overdue or recalled material; billing borrowing institutions for lost or damaged materials; participating in the collective processing of ILL borrowing and lending activities, and assisting the Library Services Desk staff, as needed.
Required Qualifications
High school diploma or GED.
1-3 years library experience and/or equivalent.
1-3 years customer service experience.
Ability to utilize independent judgement when interpreting library policies and procedures.
General knowledge of library practices and procedures.
Excellent written and verbal communication skills.
Advance problem-solving skills.
Special Conditions of Employment
Mandated reporting requirements of Child Abuse.
Satisfactory conviction history background check
UCSB is a Tobacco-Free environment.
Days/Hours: Monday-Friday, 8am-5pm
UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.
Application review begins 2/19/2025
Apply online at https://jobs.ucsb.edu
Job #75867
