We are looking for a Partner Advocate Director to work as a trusted partner to our SVP, Global Partnerships & Channels by driving cross-functional alignment to ensure a great experience for ServiceNow’s partners and engagements.
What you get to do in this role:Optimize the Partner engagement process for the ServiceNow SVP and team from first meeting to deal executionEnsure team is leading partner engagements with excellence via strategic partnerships with sales teams, thorough and thoughtful briefing documents, compelling and relevant meeting materials and best-in-class follow upsPrioritize which Customers and Partners Executives spend time with, working with regional sales and product leadersEstablish a deep understanding of all ServiceNow’s product offerings and incorporate this into customer discussions / solutionsOperate as Partner Engagement lead for the ServiceNow SVP on the most complex Customer meetings / initiativesWork with Sales, Product, Engineering and Industry leadership teams to problem-solve and resolve key customer issues that are stalledDeepen customer/partner relationships: work with the Sales and Customer Success organizations to proactively engage top customers and partnersLead quarterly reporting of team performance to demonstrate the impact and reach of President / Product GM customer engagementsExpand the team while sustaining gold-standard performance and high operational efficiency 
