Customer Service Representative

Customer Service Representative

08 Mar 2024
California, San francisco bay area 00000 San francisco bay area USA

Customer Service Representative

A reputable Marine Engineering and Mining Consultancy Company is looking for a customer representative /administrative assistant.

Responsibilities:

Coordinate and plan business and personal travel arrangements

Maintain and manage heavy calendar, scheduling meetings and appointments

Manage vendor accounts and bill payment using QuickBooks

Coordinate incoming and/or outgoing wire transfers

Manage all healthcare needs including corresponding with insurance providers and doctors

Liaise with executive's family and household staff on a regular basis

Complete personal work such as running errands, booking travel, making reservations, and assisting with home maintenance

An ideal candidate is a self-starter who is extremely thorough, and demonstrates diligence and devotion throughout the entire coordination process from task to project completion. An ideal candidate possesses outstanding communication and customer service skills with the ability to provide customers with quick solutions and ensure requests are completed in a timely manner. Job Duties in this role, you will:

Be part of the team to create and execute initiatives to reimagine office space

Thoroughly conduct daily facilities checks to ensure seamless day to day operations such as cleanliness and appearance upholds high quality standards

Effectively cross collaborate with key stakeholders, internal and external to provide the best workplace experience to employees and guests

Act as a point person for workplace related questions/concerns

Organize and/or provide physical event setups for internal events (All-Hands, internal events, off-sites, engagement events, teambuilding, etc.)

Provide regular updates of site and projects to management and stakeholders

Receive, sort and distribute incoming/outgoing mail

Have a strong skill set in Google suite

Outstanding customer service skills, ensuring the best workplace experience for guests and employees

Effective organizational skills to ensure workspaces are clean, safe and employees have everything they need to do their job

Multi-tasking and project-based mindset; commitment to quality and proven follow through skills

Thrive working in a fast paced, evolving environment

Excellent interpersonal, relationship building, and communication skills (verbal and written)

Self-starter and results driven works with a sense of urgency and handles self with minimal supervision

Demonstrates proactive attitude;, “no job is too small” to take on

Establishes strong relationships and collaborates across all levels of the business.

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