Join our dynamic team at a rapidly expanding startup in the North Mission area! We are looking for a motivated phone agent to assist with customer account management. If you have excellent communication skills and enjoy helping people, this is the job for you.
Responsibilities:
- Contact delinquent customers daily to address past due invoices
- Facilitate payments, product returns, and set future payment commitments in our CRM
- Escalate edge cases to our team for further assistance
- Update customer email addresses and handle miscellaneous call tasks
Preferred Qualifications:
- Excellent verbal communication skills
- Strong problem-solving abilities
- Experience with customer service or call center operations
- Proficiency in using CRM systems
- Ability to work independently and manage time effectively
Details:
- Pay: $20/hr
- Hours: up to 40 hours per week
- Location: North Mission area
- Company phone and computer provided
- Note: This is not a remote position
If you are a proactive and detail-oriented individual, we want to hear from you! Apply today to be part of our innovative team and help us grow. Please send your LinkedIn profile along with a summary of why you would be a good fit for the position.
