Job Overview:
We are seeking a reliable, friendly and trustworthy team member to join our busy optometry practice. We would love to find someone with great retail experience who would like to be in the healthcare environment. We will train the right person. Send your resume with a cover letter to let us know why you would be the best candidate.
Responsibilities:
Greet patients and manage front desk operations, ensuring a welcoming environment;
Conduct patient intake by collecting necessary information and verifying medical records;
Support staff and office organization and daily tasks;
Assist with scheduling appointments and managing patient flow within the clinic;
Collaborate with healthcare professionals to ensure comprehensive patient care;
Address patient inquiries regarding services, procedures, and insurance coverage;
Assist with back-office pretesting;
Support retail sales efforts by promoting optical products and services;
Uphold compliance with HIPAA regulations to protect patient confidentiality;
No experience necessary- (retail or customer service experience is a plus);
Excellent communication skills with a focus on patient care and customer service;
Ability to work collaboratively within a team while managing multiple tasks efficiently;
Attention to detail and strong organizational skills are essential for maintaining accurate records;
Must be able to work on Saturdays;
Benefits:
401(k) with matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Profit sharing
End of the year bonus
