Stewards of the Coast and Redwoods (Stewards) is a nonprofit California State Parks Cooperating
Association serving Armstrong Redwoods State Natural Reserve, Austin Creek State Recreation Area
and Sonoma Coast State Park, with co-management responsibility for Armstrong Redwoods and
Austin Creek. Stewards delivers critical funding, visitor services, and field operations, along with
environmental education and stewardship volunteer programs in our parks; manages visitor services
at Armstrong Redwoods and Austin Creek; We provide training and support to 200 volunteer
docents and stewards who give over 10,000 hours annually. Stewards’ office is located in Armstrong
Redwoods.
Stewards’ Armstrong Redwoods Program Assistant works with volunteers to deliver educational
programs to the public. This position is focused on program planning and implementation at
Armstrong Redwoods. This position is supervised by Stewards’ Program Director and will work
closely with volunteers, teachers and State Parks’ Interpretive Staff.
Essential Duties and Responsibilities:
1. Supports the Armstrong Redwoods Docent Program providing administrative support for
educational, interpretive, and community science programs at Armstrong Redwoods
2. Assists in managing the school and reservation calendar using an online customer relationship
management database and spreadsheets.
i. Provides a high level of customer service to teachers and members of the
public making reservations by responding promptly when reservations are
received, prior to the registrants trip, and post-trip follow-up
ii. Invoices and collects payment for docent-led tours and records in CRM
iii. Provides scholarships for docent-led tours, responding to scholarships when
requests are made and supporting post-trip reimbursement
b. Works with Armstrong Redwoods Docent Volunteer Coordinator (a volunteer
position).
c. Supports a variety of docent trainings that support continued education of
volunteers at Armstrong Redwoods.
3. Communicates effectively with volunteers and staff over email, by phone, and in-person.
4. Assists with the development, scheduling and hosting of engaging community education
programs and events at Armstrong Redwoods State Natural Reserve. The Program Assistant
helps recruit presenters to provide relevant content for participants and works with staff and
volunteers to oversee the logistics of workshops and seminars.
5. Works with staff Volunteer Coordinator and Program Director to develop and deliver new
recruitment opportunities
6. Assists in supporting docents to ensure quality program delivery. Organize, track, and replenish
program supplies. Prepares a list of needed program supplies.
7. Answers phones and routes calls to appropriate staff persons or takes accurate messages and
handle general inquiries as needed. Returns calls in a timely manner.
8. Collaborates with staff to market program and volunteer opportunities, updating and
distributing online and print materials.
9. Models good teamwork and collaborative communication that promotes and ensures a
comfortable, congenial, enjoyable and effective working environment.
10. Welcomes and assists volunteers and the public who visit the office.
11. Other duties as assigned such as support for volunteer or special events, filing and office
organization.
12. This position also supports programming in Austin Creek State Recreation Area.
Qualifications:
1. BA degree and/or experience with community or environmental education programs and/or
experience in environmental sciences and/or work in parks desired but not required
2. Excellent communication and organizational skills, detail-oriented, strategic and relationship
management skills, able to handle multiple priorities and manage projects within deadlines
3. Excellent interpersonal skills, including excellent listening, verbal, and written communication
skills
4. Ability to work in a fast paced work environment that values relationships, working as a team,
and giving and receiving respectful, honest feedback
5. Able to collaborate and partner with State Park personnel and diverse organizations including
schools, businesses, government, and other nonprofits.
6. Bilingual Spanish-speaker desired
7. Demonstrated proficiency with MS Office, Google docs, and databases, Facebook
8. Committed to diversity, equity, and inclusion values
9. Clean driving record
10. Interpretation and or naturalist or environmental education experience a plus
Working Conditions:
1. Regularly sits at a desk or computer workstation
2. This position is based from the Stewards administrative office (Volunteer Center). Work from
home may be available.
3. Frequently moves about the office to coordinate work and collaborate with colleagues.Regularly
required to walk and hike on uneven ground and park trails
4. Occasionally lifts, carries, moves and positions objects weighing up to 50 pounds
Salary range: $20-$22 hourly. Stewards is an at-will employer.
To Apply: Please send a cover letter and resume to Stewards of the Coast and Redwoods at
stewardsATstewardscr.org with “AR Program Assistant” in the subject line. We urge you to apply
ASAP.
Stewards of the Coast and Redwoods is an equal opportunity employer. Fluent English speakers who
are bi-or multilingual, including indigenous language speakers, are encouraged to apply.
https://stewardscr.org/wp-content/uploads/2024/08/2024-Aug-Program-Assistant-Job-Description.pdf
