Bay Area’s leading HVAC filter distributor is looking for a friendly, hard-working individual to work as the main front desk customer service representative in the office. This is a full-time position that will require the ideal candidate to possess a positive and friendly attitude, be able to keep up with a fast-paced work environment and multi-task, be able to work well with a team and possess strong problem solving skills. Customer service experience is encouraged but not required.
Daily Tasks:
● Greet customers with friendly attitude when they walk in the door (similar to the way a hostess at a restaurant would greet customers)
● Assist customers with questions pertaining to the company, products and account details
● Enter orders given in person, over the phone and via email
● Manage a company email
● Answer phones and solve customer concerns and/or direct the phone call to the appropriate employee
● Maintain an organized work space
● Learn and manage two different software programs, one unique to the company
Starting pay: $21-$22 hourly + a negotiable raise after 90 days
If you’re interested in this position, please send a copy of your resume, cover letter and/or a brief explanation of why you'd be a good candidate for this job and your salary requirements via email. Please note that any emails that do not follow these directions will be deleted without further review.
