We are looking for a friendly service orientated individual to join our small hearing healthcare office, located near Regional Medical Center in San Jose.
Requirements:
Fluent in Vietnamese is highly desirable
Excellent customer service and communication skills.
Excellent attention to detail and willing to learn
Strong work ethic and team player
Excellent data entry and computer skills
Fluent in Vietnamese or Spanish is highly desirable
Previous front office experience
Duties:
Greet and register patients in a friendly and professional manner
Responds courteously to patient’s needs
Answer telephones, check voicemail, faxes and emails
Schedule patient appointments
Enter patient data and scan documents into our business management system
Check patient insurance eligibility using online website portals.
Completes clerical and other front desk support duties.
Follow HIPPA confidentiality guidelines
Work under the supervision of Front Office Manager
Medical Insurance and 401K
Vacation and Holiday Pay
Schedule: Monday to Friday 9am to 5pm
