Job title: Office Assistant in Acupuncture Clinic
Part time (2-3 days a week)
Responsibilities:
Customer service: greet patients, set/clean up exam rooms, receive payments, appointment scheduling, patient issue resolution
Insurance: coverage verification, claim submission, claim issue resolution
Office works: various office administrative works, order office supplies
Qualifications:
Associated degree required (College student and homemaker coming back to work welcome).
Responsible and hardworking, willing to do some cleaning work to keep clinic tidy.
Strong communication skills (oral and written), and friendly and flexible character
Strong problem-solving skills to resolve challenging customer service and insurance (claim) issues
Strong learning skills and quick adaption to various apps and online portals
Proficient at Excel or Google Sheet.
Prior medical office experience preferred but not required, training will be provided
Must to be within 25 min driving distance to Sunnyvale 94087
This job is quite dynamic and requires the candidate to be self-motivated and dedicated at work - be ready to get your hands "dirty" and have "make sense" thinking. This is NOT a traditional sit-at-front desk job (static customer interface and computer work). If you meet the above qualifications and are interested, please send resume.
