We are seeking a dynamic Property Supervisor to oversee affordable housing communities in Berkeley and Oakland - CA, Dayton and Cincinnati, OH. Corporate office located in El Cerrito, CA.
We’re a small company of fewer than 10 employees, which means there’s lots of room for growth and learning opportunities. Here at Strive, we’re committed to creating an inclusive culture where all employees feel welcomed and valued.
The Property Supervisor supports staff in ensuring properties within their assigned portfolio are financially sound, well maintained according to company standards, and ensure compliance with requirements outlined in their regulatory agreements. The property supervisor position also oversees staff development & matters including but not limited to recruitment, on‐going performance management, training & staff development, coaching & mentoring, and separation of staff in accordance with company practices and procedures. The position may also assist with special departmental projects as assigned based on level of skill and availability.
DUTIES
Supervision
Supervises Property Managers and supports them in supervision of their staff; coaches and mentors’ staff and contributes to developing a pleasant working environment that allows those within it to thrive.
Holds assigned Property Management staff accountable for a high level of performance, teamwork, and customer service.
Responsible for recruitment of staff within portfolio, working alongside Executive key staff and Human Resources staff to fill vacancies with quality staff.
Responsible for completing timely performance evaluations of staff, and for assisting and reviewing performance evaluations of staff within portfolio.
Works with the Executive team and Human Resources as necessary in navigating through performance management issues. Provides coverage in times of Managers absence.
Financial Management
Meets departmental financial objectives and goals for assigned portfolio.
Ensures that sound financial management of properties is being followed.
Prepares annual operating and capital budgets; monitors budget performance and prepares summary reports of same.
Reviews and approves expenditures within specified budgetary guidelines.
Negotiates and/or evaluates contracts and makes recommendations.
Supervises collection procedures of delinquent accounts and residents’ accounts receivables following the guidelines of the organization.
Occupancy
Attends and participates in portfolio related activities and meetings.
Attend meetings requested by regulatory agencies.
Oversees resident evictions as managed by Property Manager; assists with investigating complaints.
Ensures compliance with all property leases, house rules, attachments and regulatory requirements.
Represents the company in legal matters relating to resident relations, evictions, contract compliance, etc. as needed.
Participates in and ensures adherence to approved marketing program in compliance with federal, state, local and regulatory requirements.
Facilities Oversight
Inspects properties within portfolio at least once a month to ensure the highest standards are maintained.
Evaluates effectiveness and efficiency of maintenance, grounds, and housekeeping operations.
Conducts periodic inspections of vacant apartments for market ready condition.
Analyzes the condition and the operations of assigned portfolio and makes recommendations for improvements.
Manages capital needs projects within portfolio as needed and anticipates needs for such projects.
Additional duties as assigned by management.
JOB QUALIFICATION REQUIREMENTS:
Knowledge/Experience:
A deep and broad understanding of the use of word, excel, internet database programs and property management software
Follows and supports the Strive Real Estate values of trust, honesty, integrity, respect of others, drives toward excellence and commitment.
Strong administrative skills.
Strong oral and written communicator. Speaking Requirements: (Clarity, customer interaction, presentations, etc.)
Ability to work with a diverse community of professionals, tenants, and service professionals
Constant need to communicate over telephone and in-person (if applicable).
Three (3) years of supervisory experience with the demonstrated ability to mentor, motivate, support and hold staff accountable.
Minimum three (3) years’ experience working with an affordable housing provider and/or management company in the capacity of Property Manager.
Equivalent management experience may be applicable, determined on a case‐by‐case basis.
Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord & Tenant laws.
Working knowledge and experience with HUD Occupancy and Compliance regulations, TCAC and other affordable housing rules and regulations.
Working knowledge of property maintenance, and financial aspects of property management.
Knowledge of basic employment laws as they relate to equal opportunity, hiring, training, evaluation and termination.
Industry Certifications are a plus.
This job description is not inclusive of all responsibilities, skills, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.
Strive Real Estate is an Equal Opportunity Employer.
Compensation; PT (26 hours per week) Monday – Thursday, 9am to 4:00pm, $35/hr- nonexempt.
