Job Summary:
Grepow, Inc. is one of the top RC battery companies. We are involved in production, distribution, wholesale, brick-and-mortar and online retail. Our products are mainly used for the RC toys, drones, FPV quadcopters, electric motorcycles and RC cars/trucks. We are currently looking for experienced sales assistant to join our team in Livermore, CA.
Job Description:
Frequently OUT-CALLING the assigned accounts or leads for business following up and expanding the sales.
New business development based on the company's directions.
Check and reply to daily voicemail's and emails
Manage large amounts of incoming calls
Daily maintenance of customer accounts using our CRM system (customer relationship manager)
Placing, editing, and cancelling orders
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure solution
Register the sales web account for customer according to the record information
Explain product feature and assist customers in make a well informed purchasing decision
Tracking orders for customers as requested
Record the details of transactions, comments and customer complaints
Requirements:
Must have B2B sales experience, experience with B2B distribution preferred
Cold calling skills
Customer support experience
Organized, detailed oriented and ability to manage multiple priorities
Ability to multi-task, prioritize and manage time effectively
Demonstration of strong and effective communication skills
Strong attention to detail and follow-up skills
Knowledge of MS Excel and Office and basic use of voicemail and electronic mail systems
Prior knowledge for sales and client relations preferred but not required. Will offer on-the-job training.
Experienced or knowledge with the RC hobby (especially RC drivers or FPV pilots) or UAV drones would be a plus.
USA website: www.genstattu.com , www.grepow.com
Job Type: Full-time
Pay: From $50,000.00 per year, depending on experience
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Bonus opportunities
Work Location: In person
