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POSITION: Night Audit REPORTS TO: General Manager & Guest Services Manager
HOTEL/LOCATION: Paso Robles Inn
OVERVIEW: Our mission at Martin Resorts is to promote a contagious spirit of hospitality by enriching the lives of our employees, our guests and our community, one experience at a time. We are looking for someone who understands what it means to LEAD and believes in our culture, values, and mission as much as we do.
Are you interested in making a difference and becoming something great?
TO SUCCEED IN THIS ROLE:
You share our company values: Leadership, Empowerment, Authenticity, and Distinction in every interaction and every relationship.
LEADERSHIP: You do the right thing when no one is looking and accept ownership in everything you do.
EMPOWERMENT: You inspire respect and trust, showing courage to take action.
AUTHENTIC: You provide genuine service and experiences with guests and outside vendors.
DISTINCTION: You uphold the highest standards and go above and beyond.
HUMM: You are able to work well both independently and as part of a team to achieve extraordinary results.
YOUR ROLE: As Night Audit, you uphold a positive, productive demeanor to support the hotels front and back office including customer service, record keeping, telephone operations, reservations, and other related activities. You are enthusiastic about an efficient execution of accounting tasks related to the front office, audit, and reservations departments.
YOUR WORK DAY:
Accurately complete all audit work including balance of posted cash, restaurant revenues, hotel revenue and credit cards.
Complete all daily revenue reports and alert Front Office Manager of all discrepancies.
Communicate with other departments, including sending and receiving regularly scheduled reports.
Contact on property security as needed to handle disturbances.
Coordinate guest needs with maintenance and housekeeping departments.
Receive and route incoming telephone calls in an efficient, friendly manner.
Accurately post charges to guest accounts.
Efficiently check-in or check-out guests as needed.
Maintain the confidentiality of proprietary company information, including but not limited to, hotel performance statistics, information about agreements with clients, information about prospective business, hotel financial information and employee personal and salary information throughout and after employment by the hotel.
Be knowledgeable on hotel safety, security, and emergency procedures.
Maintain the security of guest room and administrative keys.
Apply HerePI111845832
