Summary
The Wine Bar Host will seat guests, answer phones, assist in guest requests and generally assist service staff as needed.Job Posting Deadline 
Applications for this position will be accepted until December 22, 2024Essential Job Functions
    Seat guests according to Forbes 5 star standards
    Maintaining station rotation and balance in the room
    Answer phones according to Forbes 5 star standards 
    Assist guest needs over the phone
    Handles reservation requests
   Complete reservations properly in Resy
   Recommend alternate seating times when busy
   Able to describe facilities and cuisine
   Well versed in all menus and ready to answer any questions related to menu items
   Proficient in the restaurant reservation software (resy)
   Proficient in the maintenance software (hot sauce)
   Check the room before opening and before and after meal periods
   Make station charts for service staff
   Act as a coat check
   AM host is responsible for refilling the complimentary coffee station
   AM host is accountable for monitoring business levels the living room and communicates with the manager on staffing needs
   Mark guest comments in resy
   Complete maintenance requests in hot sauce
   Make cleanliness and maintenance inspections as directed
   Is familiar with hotel fire and safety regulations and procedures
   Adhere to hotel standards, policies, and procedures
   Thank all guests at their departure
   Make copies, files and completes paperwork as needed
   Maintains neat and orderly station
   Checks menus after each use for cleanliness
   Make sure that all restaurant-menus are current and up to date
   Ensure that all private dining menus are ready before the actual meal period
   Familiar with Colorado liquor laws never allow outside liquor (or wine) brought to the restaurant
   Hosts act as a gatekeeper and does not allow outside food items (such as cakes) into the restaurant
   Complete tasks and projects delegated by the manager. Assist other departments as business volumes, and staff levels demand
   Will report to work in a neatly groomed and acceptable manner as outlined in the employee handbook
   Report work on time.  If unable to report for work, notify the manager as described in the employee handbook
   Comply with all policies and procedures for the Food and Beverage department, The Little Nell and The Aspen One
