Customer Service Specialist

Customer Service Specialist

14 Aug 2024
Colorado, Grandjunction, 81501 Grandjunction USA

Customer Service Specialist

Vacancy expired!

This position is essential to the success of our retail stores. Customer

Service Specialists work closely with wholesale and retail customers to

determine their needs, answer their questions about our products, and

recommend the right solutions. Customer Service Specialists

are also expected to promptly resolve any customer concerns and ensure maximum

client satisfaction as well as stay up-to-date with product features and

maintain the high quality and visual standards of the products and store.

Customer Service Specialists are tasked with achieving excellent customer

service, while consistently meeting the store's sales goals.

PART-TIME at Store #7194, located at: 845 North Ave, Grand Junction, CO 81501Ensure high levels of customer satisfaction through excellent sales service

Assist customers in person and over the phone by determining needs and

presenting appropriate products and services

Build productive trust relationships with wholesale and retail customers

Process sales transactions accurately and consistent with policies and

procedures

Follow and achieve sales goals on a monthly, quarterly, and yearly basis

Maintain precise work order files and formulas

Pull appropriate products from the sales floor or warehouse

Tint and mix products, as needed, to customer specifications

Stock shelves and set up displays

Clean store equipment

Load/unload delivery trucks

Assist in making deliveries, as needed

Maintain in-stock and presentable condition assigned areas

Remain knowledgeable on products offered and discuss available options

Comply with inventory control procedures

Suggest ways to improve sales

Minimum Requirements:Must be at least eighteen (18) years of age

Must be legally authorized to work in the country of employment without

needing sponsorship for employment work visa status now or in the future

Must be able, with or without reasonable accommodation, to retrieve

material from shelves and floor stacks and lift and carry up to 50 lbs.

frequently and up to 70 lbs. on occasion

Must be willing to work all scheduled hours, which may include evenings and

weekends, with or without reasonable accommodationPreferred Qualifications:Have a valid, unrestricted Driver's License

Have at least a High School diploma or GED

Have at least one (1) year experience working in a delivery, retail,

or customer service position

Have previous work experience selling paint and paint related products

Have previous work experience operating tinting and mixing equipment

Ability to read, write, comprehend, and communicate in more than one language

Ability to read, write, comprehend, and communicate in SpanishAffirmative Action, Equal Employment

Opportunity, Inclusion and Diversity Supportive Employer. All qualified

candidates will receive consideration for employment and will not be

discriminated against based on race, color, religion, sex, sexual

orientation, gender identify, national origin, protected veteran

status, disability, age, pregnancy, genetic information, creed,

marital status or any other consideration prohibited by law or by contract.VEVRAA Federal Contractor requesting priority referral of protected veterans.

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