Summary This position is located in the Pension Benefit Guaranty Corporation\'s (PBGC), Office of Administration (OBA), Participant Services Department (PSD). More than one selection may be made from this vacancy announcement. Responsibilities The candidate selected for this position will: Participate in planning, conducting, coordinating, monitoring, and/or providing overall technical advice for moderately complex projects and studies, surveys, and reviews of the Office of Benefits Administration (OBA) business operations, relating to pension plan processing, benefits and payment administration. Provide analysis of program goals and objectives and business operations and requirements for a variety of projects and activities. Represent OBA and the Operating Policy Division (OPD) in PBGC policy and program development groups, process development or improvement teams, and similar work groups engaged in improving customer service and operational effectiveness; contribute to reports and recommendations; provide guidance, technical assistance, and advice on policy, operations, communications, and training. Requirements Conditions of Employment Qualifications All qualification requirements must be met within 30 days of the announcement closing date. To meet the minimum qualifications for this position, you must meet the specialized experience qualifications and/or education for the grade at which you are requesting consideration. Specialized Experience: Applicants must have at least one year of specialized experience at the GS-11 grade level in the Federal service or equivalent to the GS-11 grade level in the private sector analyzing and applying the provisions of laws and regulations that govern the operations and legal environment of retirement benefit plans, providing guidance pertaining to pension benefit related matters, such as annuity benefit forms, starting dates, lump-sum benefits, benefit amounts, beneficiary determinations, Powers of Attorney, Qualified Domestic Relations Orders, or disability benefits. Examples include: experience serving as a resource on pension law and benefits administration, and providing technical or factual information to peers, plan participants and other customers. Time-In-Grade Requirement: In order to be eligible for this position, all current Federal employees must provide proof of meeting the time-in-grade requirement (i.e., at least 52 weeks of experience at the next lower grade level in the Federal service). This information must be in both your resume and on an SF-50. Those who do not provide proof of having met the time-in-grade requirement will be deemed ineligible for this position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Education NO EDUCATION IS REQUIRED. Additional Information PBGC encourages qualified applicants with disabilities to apply. If you are requiring reasonable accommodations, please contact PBGC’s Reasonable Accommodation Coordinator, Roderick Duncan, at (202) 286-7803 or Duncan.Roderick@pbgc.gov. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. All Veterans are encouraged to visit CareerOne for resume writing tips and skill conversion terms. If you believe that you have been subjected to discrimination, you may contact the PBGC Office of Equal Employment Opportunity (OEEO): OEEO Main Office Phone: 202-229-4363 Email: EEO@PBGC.gov
Summary The position is telework eligible consistent with the Agency’s telework and remote work program policy. This position is located in Office of Finance and Operations, Executive Office. Incumbent analyze and advise management on the evaluation of the effectiveness of programs and operations or the productivity and efficiency. Responsibilities APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59PM Eastern Time on the day that we receive the 150th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application. As a Management and Program Analyst, GS-0343-12, you will be responsible for: Providing expert advice, guidance, and technical assistance in coordinating the development and revision of Departmental Directives (policies including Directives and Handbooks). Developing, analyzing, and evaluating new or modified program/management policies, regulations, goals, or objectives. Implementing business practice improvements for the management of existing Directives and the clearance of new and revised Directives. Maintains the official digital repository of Directives. Analyzing and evaluating, on a quantitative/qualitative, basis the effectiveness of line program operations in meeting established goals and objectives. As a Management and Program Analyst, GS-0343-13, you will be responsible for: Providing expert advice, guidance, and technical assistance in coordinating the development and revision of Departmental Directives (policies including Directives and Handbooks). Implements business practice improvements for the management of existing Directives and the clearance of new and revised Directives. Developing, analyzing, and evaluating new or modified program/management policies, regulations, goals, or objectives. Developing procedures and systems for assessing the effectiveness of programs/management processes. Analyzing and evaluating, on a quantitative/qualitative, basis the effectiveness of line program operations in meeting established goals and objectives. Requirements Conditions of Employment Relocation will not be paid. You may be subject to serve a one-year probationary period. Males 18 and over must be registered with the Selective Service. Must be a US Citizen. Must complete a Background Investigation and Fingerprint check. You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement. If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements, we will review your responses to the core eligibility questions on the occupational questionnaire, as well as your submitted resume and required documents. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY, OR MM/YYYY to PRESENT), and total hours worked per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Conditions of Employment TELEWORK ELIGIBILITY: You may be eligible for occasional telework in which you are required to report to the office on a regular basis. Participation must be requested and approved by the supervisor and there must be a signed telework agreement. The number of telework days approved is determined by the agency policy, emergency situations, the approval of your immediate supervisor. You must have access to high speed internet and cell phone service meeting current Agency policy from the approved work location. Qualifications Minimum Qualification Requirements You may meet the minimum qualifications for the GS-12, if you possess the specialize experience. Specialized Experience for the GS-12 One year of experience in either federal or non-federal service that is equivalent to at least a GS-11 performing two (2) out of three (3) of the following duties or work assignments: 1. Experience in assisting and revising policy directives or handbooks. 2. Experience in creating and maintaining systems for assessing the effectiveness of programs/management processes. 3. Experience in analyzing or evaluating new or modified policies, regulations, objectives. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Knowledge of analytical and evaluative methods and techniques to issues or studies concerning the efficiency/effectiveness of program operations or substantive administrative support functions and organization structures. 2. Knowledge of the major issues, program goals, and objectives, work processes, and administrative operations of the organization. 3. Skill to plan, schedule, and conduct projects and studies to evaluate and recommend ways to improve work operations in a program or support setting. 4. Skill in adapting analytical techniques and evaluation criteria to measure/improve program effectiveness/organizational productivity. You may meet the minimum qualifications for the GS-13, if you possess the specialize experience. Specialized Experience for the GS-13 One year of experience in either federal or non-federal service that is equivalent to at least a GS-12 performing two (2) out of three (3) of the following duties or work assignments: 1. Experience in developing procedures and systems for assessing the effectiveness of programs/management processes. 2. Experience developing, analyzing, and evaluating new or modified program/management policies, regulations, goals, or objectives. 3. Experience providing advice, guidance, and technical assistance in coordinating the development and revision of policies including directives and handbooks. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Ability to communicate orally and in writing to all customers, internal/external. 2. Knowledge of the major issues, program goals, and objectives, work processes, and administrative operations of the organization. 3. Ability to plan, schedule, and conduct projects and studies to evaluate and recommend ways to improve work operations in a program or support setting. 4. Skill in adapting analytical techniques and evaluation criteria to measure/improve program effectiveness/organizational productivity. Education Education cannot be substituted for experience for this position and grade level. Additional Information Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email srorecruiting@ed.gov to schedule a session with a career counselor (“Veterans Counseling Session” should be placed in the subject line of the email). Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment. Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check. Essential/Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures. Financial Disclosure: This position does not require financial disclosure. Bargaining Unit: This position is included in the bargaining unit (American Federation of Government Employees (AFGE) Local 252). Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.
