Summary This position is located in the Office of the Inspector General (OIG), Management Services (MS), Administrative Operations. Administrative Operations is responsible for administrative management support functions, in the areas of procurement, space management, property management, records management, mail management, emergency management, and Continuity of Operations (COOP). Responsibilities The Inspector General (IG) of the Department of Education (Department) heads an independent and objective organization responsible for audits, investigations, and other services related to programs and operations of the Department. The IG provides leadership and coordination and recommends policies for activities designated to promote economy, efficiency, and effectiveness in the administration of programs and operations, as well as to prevent and detect fraud and abuse in such programs and operations. The IG is the principal advisor to the Secretary of the Department on the above matters and is responsible for keeping the Secretary and Congress fully and currently informed about problems and deficiencies relating to the administration of the Department’s programs and operations and the necessity for and progress of corrective action. The Office of the Inspector General (OIG) consists of the following seven components: Immediate Office of the Inspector General Enterprise and External Affairs Audit Services Investigation Services Technology Services Management Services Legal Services/Counsel to the Inspector General The functions of Management Services (MS), under the direction of the Assistant Inspector General (AIG) for Management Services, provides management, administrative, and planning support to the OIG\'s major operations and administrative programs as well as to the OIG senior leadership regarding business operations support matters. MS coordinates the formulation and issuance of OIG policies, procedures, and standards of operations; stays current with Administration and Congressional legislative activities, external directives, and Department program and management changes impacting OIG operations and policies; oversees and manages the agency’s annual budget appropriation and procurement functions; and is responsible for human resources, space and infrastructure support, OIG-wide administrative records management functions, and OIG-wide training programs. Major Duties are included but not limited to: The Director, Administrative Operations The incumbent leads and coordinates the formulation and implementation of OIG policies, programs, methods, procedures, and instructions for administrative management support functions, in the areas of procurement, acquisitions, space management, property and facilities management, mail management, credentials, telecommunications, and Continuity of Operations (COOP); and the assessment of the management support requirements of new programs and/or changes to existing programs to determine the impact on OIG operations, funds, and personnel. Program & Property Management - Directs the implementation of OIG leases, office space, and motor vehicle fleet management program to ensure maximum utilization and accountability of OIG property. - Provides program oversight and the issuance of policy/directives related assets to include durable and real property. This entails adequate inventory control measures, accountability systems, proper disposal of unneeded assets, and adequate security for government resources. - Provides program oversight and the issuance of policy/directives related to the proper management and disposition of federal records. Contract & Acquisition Management - Directs the implementation of a contracting and procurement program (including use of micro-purchase card) to ensure contracts, procurements, and small business program objectives are managed within Federal guidelines. - Oversees the purchase card and travel card programs for the Agency, including use of the online travel system and management of travel cards. - Serves as the lead for continuity of operations (COOP) events to ensure reconstitution of facilities and business operations in the event of business/facility disruptions. Emergency Management & Continuity of Operations - Assists in the development, review and critique of emergency management response plans and continuity of government plans for OIG staff and facilities. - Perform assessments in regards to emergence management and continuity of operation plans and programs. - Develop action plans, reports and improvement plans based on incidents, exercises, and assessments. Supervision - Supervises a team of multi-disciplined staff members responsible for executing administrative, operational, and planning support activities in support of OIG\'s major operations, facilities, and administrative programs. - Establishes program objectives for contract, procurement, travel, and support operation programs; prepares justifications and sets priorities for long-range planning and the allocation of human resources. - Evaluates subordinates’ performance; approves leave; recommends promotions, reassignments, and disciplinary measures. - Approves all formal documents associated with recruitment and placement, position classification, performance standards, training, appraisals, awards, leave and disciplinary actions. Requirements Conditions of Employment May be required to complete a background and fingerprint check. You must be a U.S. citizen. Males born after 12/31/1959 must be registered with the Selective Services. Top Secret Clearance required. Requires a financial disclosure statement. Subject to pre-employment and random drug testing. Verification of Employment eligibility in the United States is required. Statement of Employment & Financial Interest is required . You may be subject to serve a one-year probationary period. You may be subject to serve a one-year supervisory probationary period. You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement. If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements, we will review your responses to the core eligibility questions on the occupational questionnaire, as well as your submitted resume and required documents. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY, OR MM/YYYY to PRESENT), and total hours worked per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). TELEWORK ELIGIBILITY: You may be eligible for occasional telework in which you are required to report to the office on a regular basis. Participation must be requested and approved by the supervisor and there must be a signed telework agreement. The number of telework days approved is determined by the agency policy, emergency situations, the approval of your immediate supervisor. You must have access to high speed internet and cell phone service meeting current Agency policy from the approved work location. Qualifications Applicants must have 1 year of specialized experience equivalent to the GS-14 level in the Federal service which provided the applicant with the particular knowledge, skills, and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience in planning and coordinating the business functions of an office to include resource management, space allocation and planning Experience in strategic assessment and planning to ensure efficiency of operation and consistency within the office. Experience working with stakeholders to assess their needs, offering solutions that will meet or exceed their expectations and providing quality products and services in a timely manner. Experience in planning and administrating the travel card program, purchase card program, and providing oversight of contracts and negotiated agreements. In Addition, applicants experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to \"see the job through.\" Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). Knowledge and skill to interpret governing regulations and laws, in managing OIG’s facilities and space and resolving business/facility disruptions. Knowledge, skill, and ability to management OIG’s records management program in coordination with components, National Archives Records Administration, and the Department of Education. Knowledge of a wide range of administrative and managerial techniques to provide leadership in OIG property management. Skill in applying, laws and regulations for OIG’s contracting and procurement program. Skill in supervising and guiding a multi-graded analytical workforce. Skill in oral and written communications. Education Education cannot be substituted for experience for this position and grade level. Additional Information Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email srorecruiting@ed.gov to schedule a session with a career counselor (“Veterans Counseling Session” should be placed in the subject line of the email). Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment. Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check. Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures. Bargaining Unit: This position is not included in the bargaining unit. Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency. Applicants tentatively selected for this position will be required to submit to a urinalysis prior to appointment to screen for illegal drug use, and will be subject to periodic random testing thereafter. Applicants eligible for selection preference under the Interagency Career Transition Assistance Plan (ICTAP) must meet the agency definition of \"well qualified.\" At ED-OIG, this means a score of 85.0 or higher.
Summary The position is telework eligible consistent with the Agency’s telework and remote work program policy. This position is located in Office of Finance and Operations, Executive Office. Incumbent analyze and advise management on the evaluation of the effectiveness of programs and operations or the productivity and efficiency. Responsibilities APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59PM Eastern Time on the day that we receive the 150th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application. As a Management and Program Analyst, GS-0343-12, you will be responsible for: Providing expert advice, guidance, and technical assistance in coordinating the development and revision of Departmental Directives (policies including Directives and Handbooks). Developing, analyzing, and evaluating new or modified program/management policies, regulations, goals, or objectives. Implementing business practice improvements for the management of existing Directives and the clearance of new and revised Directives. Maintains the official digital repository of Directives. Analyzing and evaluating, on a quantitative/qualitative, basis the effectiveness of line program operations in meeting established goals and objectives. As a Management and Program Analyst, GS-0343-13, you will be responsible for: Providing expert advice, guidance, and technical assistance in coordinating the development and revision of Departmental Directives (policies including Directives and Handbooks). Implements business practice improvements for the management of existing Directives and the clearance of new and revised Directives. Developing, analyzing, and evaluating new or modified program/management policies, regulations, goals, or objectives. Developing procedures and systems for assessing the effectiveness of programs/management processes. Analyzing and evaluating, on a quantitative/qualitative, basis the effectiveness of line program operations in meeting established goals and objectives. Requirements Conditions of Employment Relocation will not be paid. You may be subject to serve a one-year probationary period. Males 18 and over must be registered with the Selective Service. Must be a US Citizen. Must complete a Background Investigation and Fingerprint check. You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement. If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements, we will review your responses to the core eligibility questions on the occupational questionnaire, as well as your submitted resume and required documents. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY, OR MM/YYYY to PRESENT), and total hours worked per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Conditions of Employment TELEWORK ELIGIBILITY: You may be eligible for occasional telework in which you are required to report to the office on a regular basis. Participation must be requested and approved by the supervisor and there must be a signed telework agreement. The number of telework days approved is determined by the agency policy, emergency situations, the approval of your immediate supervisor. You must have access to high speed internet and cell phone service meeting current Agency policy from the approved work location. Qualifications Minimum Qualification Requirements You may meet the minimum qualifications for the GS-12, if you possess the specialize experience. Specialized Experience for the GS-12 One year of experience in either federal or non-federal service that is equivalent to at least a GS-11 performing two (2) out of three (3) of the following duties or work assignments: 1. Experience in assisting and revising policy directives or handbooks. 2. Experience in creating and maintaining systems for assessing the effectiveness of programs/management processes. 3. Experience in analyzing or evaluating new or modified policies, regulations, objectives. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Knowledge of analytical and evaluative methods and techniques to issues or studies concerning the efficiency/effectiveness of program operations or substantive administrative support functions and organization structures. 2. Knowledge of the major issues, program goals, and objectives, work processes, and administrative operations of the organization. 3. Skill to plan, schedule, and conduct projects and studies to evaluate and recommend ways to improve work operations in a program or support setting. 4. Skill in adapting analytical techniques and evaluation criteria to measure/improve program effectiveness/organizational productivity. You may meet the minimum qualifications for the GS-13, if you possess the specialize experience. Specialized Experience for the GS-13 One year of experience in either federal or non-federal service that is equivalent to at least a GS-12 performing two (2) out of three (3) of the following duties or work assignments: 1. Experience in developing procedures and systems for assessing the effectiveness of programs/management processes. 2. Experience developing, analyzing, and evaluating new or modified program/management policies, regulations, goals, or objectives. 3. Experience providing advice, guidance, and technical assistance in coordinating the development and revision of policies including directives and handbooks. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Ability to communicate orally and in writing to all customers, internal/external. 2. Knowledge of the major issues, program goals, and objectives, work processes, and administrative operations of the organization. 3. Ability to plan, schedule, and conduct projects and studies to evaluate and recommend ways to improve work operations in a program or support setting. 4. Skill in adapting analytical techniques and evaluation criteria to measure/improve program effectiveness/organizational productivity. Education Education cannot be substituted for experience for this position and grade level. Additional Information Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email srorecruiting@ed.gov to schedule a session with a career counselor (“Veterans Counseling Session” should be placed in the subject line of the email). Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment. Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check. Essential/Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures. Financial Disclosure: This position does not require financial disclosure. Bargaining Unit: This position is included in the bargaining unit (American Federation of Government Employees (AFGE) Local 252). Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.
