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Req ID: RQ191906
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Job Description
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Summary This position is located in the IT Security Operations and Monitoring Division within the Office of Technology, Services, and Innovation (TSI). The selectee reports to the Division Director and provides technical expertise to protect the availability, integrity, and confidentiality of agency information that is stored or processed on computing systems managed by TSI on behalf of the agency. Position is Local Remote Work Eligible. Please see Additional Information for more details. Responsibilities As an IT Cybersecurity Specialist (Information Security), you will be responsible for duties to include, but are not limited to: Serves as senior member of core Computer Incident Response Team (CIRT) to address security incidents, investigations, and resolution. Serves as a member of the IT Security Operations Center (SOC) to lead or assist in \"search and destroy\" tasks, event and alert configuration and monitoring, and reporting on operations and findings. Installs, maintains, and administrates security tools in an enterprise with cloud-based and on-premises systems. Conducts and supports investigations. Analyzes events and alerts from agency systems and networks to identify suspicious activity for potential incidents. This may include investigating activities that indicate data loss, data mishandling, account compromise, etc. This could concern PII, criminal or policy violations, phishing, etc. Investigation may involve the analysis of system logs, security tools, file stores, email or other messaging, etc. Ensure the safety of information systems assets and to protect systems and data from intentional or inadvertent access or destruction, while preserving, and where possible, enhancing information system usability. Participates in strategic planning to ensure that USAGM\'s enterprise networks have the appropriate tools and employs the correct techniques to thwart an increasing cyber-crime and cyber espionage threat. Supports the development and deployment of the agency\'s IT Security Awareness Training Program. This may come in the form of reviewing curriculum, making suggestions based on predictions and observed trends, and supporting digital security training/briefs for travelers going to high threat locations. May also include participating in briefing staff onboarding into the agency. May serve as Contracting Officer\'s Representative; required to obtain and maintain COR level 1 to manage and oversee contracts. Evaluates contractor performed services on behalf of USAGM, verifies materials delivered, and approves contractor invoices for payment. Assists with engagement of other agencies such as partial details to joint task forces relevant to USAGM and IT security operations while bringing information back to IT Security Operations on latest trends and threats. Requirements Conditions of Employment Qualifications Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-13 level in the Federal service as described below. COMPETENCY REQUIREMENTS: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. This skill may be demonstrated by assignments actively finding and addressing cybersecurity threats. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. This skill is generally demonstrated by assignments where the applicant is the point of contact for resolving customer IT issues and ensuring their satisfaction. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. This skill is generally demonstrated by assignments where the applicant troubleshoots complex IT issues and finds effective solutions. SPECIALIZED EXPERIENCE REQUIREMENTS Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the GS-13 or comparable pay band in the Federal service or equivalent experience in the private sector. Specialized Experience is experience that has equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of the position and includes all of the following: Detecting, analyzing, and responding to IT security threats; Integrating new tools, tactics, and technologies into incident detection and response workflows; and Developing IT security procedures and recommendations to respond to IT security incidents. NOTE: Applicants must ensure their resumes reflect their experience with all of the above specialized experience criteria. Education Education is not required for this grade level. It cannot be used for qualification purposes. Additional Information Local Remote Work Possible: The selectee of this position can request a remote work agreement for a home duty station within the Washington-Baltimore-Arlington, DC-MD-VA-WV-PA pay locality area. This position does have occasional, irregular on-site responsibilities that require reporting to Washington, D.C. so home duty stations outside the Washington DC local commuting area will not be considered through this announcement. USAGM is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. Applicants must meet all qualification requirements by closing date of the announcement to be considered. 1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency. For Military Selective Service Act requirement information, please visit Selective Service 2. Your application to this vacancy announcement will only allow consideration for this announcement. We cannot electronically or manually move your application to corresponding announcements, if applicable. 3. Additional vacancies not reflected in the announcement that occur after the opening date of the vacancy announcement for position(s) identical (same grade, series and title) to the original vacancy may be filled from the selection certificate during the validity of the certificate. 4. Budgetary conditions may delay or otherwise affect filling this vacancy. However, all interested candidates should apply now.
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Summary The position is located in the Office of the Executive Director, Bureau of Global Public Affairs (GPA/EX), Department of State. GPA carries out the Secretary\'s mandate to articulate the foreign policy of the United States and to communicate with and engage the United States (U.S.) and global audiences. GPA/EX provides long term strategic, resource and evaluation planning capability to the Bureau. Responsibilities Develops and creates the strategic vision of evaluations of public affairs activities and efforts to ensure alignment with the Department\'s national security, public diplomacy, and foreign policy objectives Facilitates GPA’s strategic evaluation planning efforts to advise the Assistant Secretary, Bureau leadership, and colleagues on effective data gathering and analysis, tool and resource assessment, and planning and evaluation activities. Works with Bureau leaders and program managers to put in place evaluation plans that are aligned with Administration, Department, and Bureau strategic priorities. Conceptualizes, coordinates, and implements integrated strategies with colleagues, management, and other contacts outside the Department to gather, analyze, and communicate information and data related to GPA programs. Ensures appropriate internal communication and feedback systems are in place and functioning to inform program planning and implementation. Communicates resolutions, with close attention to risk assessment and communication processes. Requirements Conditions of Employment Qualifications Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience using a wide range of qualitative and/or quantitative methods to analyze, access, and improve program effectiveness. Experience analyzing and evaluating the effectiveness of programs and operations, as well as the productivity and efficiency of the overall organizations. Experience negotiating effectively with management, and/or other organizations to accept and implement recommendations. There is no substitute of education for specialized experience for the GS-14 position. Education Education requirements do not apply to this vacancy announcement. Additional Information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. If eligible, telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
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Summary The position is located in the New Service Design & Development Division (NSDD), Office of Consular Systems and Technology, Bureau of Consular Affairs, Department of State. NSDD selects, designs, and implements new technology systems that support CA and clearly align to business needs. This serves as public notice for the use of OPM\'s Direct Hire Authority. Applicants who meet the qualification requirements will be forwarded to the selecting official for consideration. Responsibilities Interacts and interfaces with the end-user and with Bureau functional units to define user needs and technical requirements for new and updated applications software in the discrete, assigned functional areas of consular affairs. Oversees the efforts of Branch staff in ensuring the rigorous application of information security /information assurance policies, principles, and practices to the development and delivery of Branch products and services. Supervises the work of a staff of Information Technology Specialists, each of whom serves as project, program, and government task managers for the accomplishment of the Branch\'s work through a large contractor workforce. Makes optimal use of the contractual process to ensure that the Branch maintains a staff with the technical capabilities required to effectively and efficiently carry out the assigned IT programs and operations for consular systems. Participates with the Division Chief and the other NSDD Branch Chiefs in the development and implementation of goals, objectives, policies, plans, and budgets for the Division. Requirements Conditions of Employment Qualifications Applicants must meet all the qualification requirements described below by the closing date of this announcement. In addition, applicant\'s experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to \"see the job through.\" Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - ensures that project plans clearly articulate key project elements Customer Service - counsels, advises, and instructs employees on both work and administrative matters Oral Communication - meets with senior contracting officials as necessary to review progress and discuss critical issues Problem Solving - identifies developmental and training needs AND Have at least 1 full year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience supervising staff, assigning work, reviewing results, and coaching team members on career and professional development. Experience developing strategic plans, managing budgets, implementing operational improvements, and guiding teams in adopting agile methodologies and DevOps best practices for secure and reliable software delivery. Experience managing and optimizing procurement processes and overseeing contractor activities as a Contracting Officer\'s Representative (COR) or Government Technical Monitor (GTM). Experience overseeing discovery efforts, removing blockers, and frequently delivering high-quality, secure software that delivers value to stakeholders. Experience collaborating with stakeholders and leveraging data to drive continuous improvement and enhance the product customer experience, while ensuring adherence to information security policies and practices. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-14 position. Education See the qualifications section of this vacancy announcement for education requirements, if applicable. Additional Information · For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. · If eligible, telework [and/or remote work] agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite. · Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to similar positions in any Bureau/Office listed on this announcement for approximately 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
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Req ID: RQ192327
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Summary This position is located in the Pension Benefit Guaranty Corporation\'s (PBGC), Office of Administration (OBA), Participant Services Department (PSD). More than one selection may be made from this vacancy announcement. Responsibilities The candidate selected for this position will: Participate in planning, conducting, coordinating, monitoring, and/or providing overall technical advice for moderately complex projects and studies, surveys, and reviews of the Office of Benefits Administration (OBA) business operations, relating to pension plan processing, benefits and payment administration. Provide analysis of program goals and objectives and business operations and requirements for a variety of projects and activities. Represent OBA and the Operating Policy Division (OPD) in PBGC policy and program development groups, process development or improvement teams, and similar work groups engaged in improving customer service and operational effectiveness; contribute to reports and recommendations; provide guidance, technical assistance, and advice on policy, operations, communications, and training. Requirements Conditions of Employment Qualifications All qualification requirements must be met within 30 days of the announcement closing date. To meet the minimum qualifications for this position, you must meet the specialized experience qualifications and/or education for the grade at which you are requesting consideration. Specialized Experience: Applicants must have at least one year of specialized experience at the GS-11 grade level in the Federal service or equivalent to the GS-11 grade level in the private sector analyzing and applying the provisions of laws and regulations that govern the operations and legal environment of retirement benefit plans, providing guidance pertaining to pension benefit related matters, such as annuity benefit forms, starting dates, lump-sum benefits, benefit amounts, beneficiary determinations, Powers of Attorney, Qualified Domestic Relations Orders, or disability benefits. Examples include: experience serving as a resource on pension law and benefits administration, and providing technical or factual information to peers, plan participants and other customers. Time-In-Grade Requirement: In order to be eligible for this position, all current Federal employees must provide proof of meeting the time-in-grade requirement (i.e., at least 52 weeks of experience at the next lower grade level in the Federal service). This information must be in both your resume and on an SF-50. Those who do not provide proof of having met the time-in-grade requirement will be deemed ineligible for this position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Education NO EDUCATION IS REQUIRED. Additional Information PBGC encourages qualified applicants with disabilities to apply. If you are requiring reasonable accommodations, please contact PBGC’s Reasonable Accommodation Coordinator, Roderick Duncan, at (202) 286-7803 or Duncan.Roderick@pbgc.gov. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. All Veterans are encouraged to visit CareerOne for resume writing tips and skill conversion terms. If you believe that you have been subjected to discrimination, you may contact the PBGC Office of Equal Employment Opportunity (OEEO): OEEO Main Office Phone: 202-229-4363 Email: EEO@PBGC.gov
