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Summary This serves as public notice for the use of OPM\'s Direct Hire Authority. Applicants who meet the qualification requirements will be forwarded to the selecting official for consideration. These positions are in the Office of Assessment & Authorization, Cyber Operations Directorate, Diplomatic Technology (DT/DCIO/CO/AA), in the U.S. Department of State. Responsibilities Develops, analyzes, implements, validates, and verifies Departmental cybersecurity products and processes, analyzes effectiveness of new systems authorization methods and techniques. Reviews proposed new systems, networks, and software designs for their potential security risks, recommends appropriate risk countermeasures and resolves major integration issues related to the integration of new systems and applications. Provides IT Cybersecurity Project Management support for all Information Assurance activities related to systems certification in an assigned Bureau. Serves as subject matter expert for assigned Bureau\'s authorization functions, and acts in this capacity to provide guidance to Bureau systems owners on aligning current and future technologies. Leads, plans, organizes, conducts, and participates in IT security working groups, committees and panels that are designed to improve the quality of the Department\'s vital IT cybersecurity programs. Requirements Conditions of Employment Qualifications Applicants must meet all the qualification requirements described below by the closing date of this announcement. Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards. Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs. Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience. Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions. AND Have at least 1 full year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience developing and interpreting information assurance policies, procedures, and strategies governing the planning and delivery of services. Experience with IT project management and the Risk Management Framework (RMF) to develop plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments. Experience analyzing new IT cybersecurity system and providing recommendations to management. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-14 position. Education Education requirements do not apply to this vacancy announcement. Additional Information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. If eligible, telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
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Summary The position is in the U.S. Agency for Global Media (USAGM), Office of Technology, Services, and Innovation (TSI), Global Network Division (T/CN). The Global Network Division plans, delivers, and maintains USAGM voice/data and content distribution networks. This includes exchanging broadcast content with all USAGM broadcast entities and supporting the delivery of final broadcast content to the USAGM global audience. Responsibilities As a Senior Network Engineer, you will be responsible for duties to include, but are not limited to: Serves as a program office subject matter expert for IP (Internet Protocol) network technologies used for voice and data service delivery ISO production, content distribution, and cloud service delivery supporting the USAGM mission. Plan and implement operations and maintenance plans for IP network service delivery, including both IPv6 and legacy IPv4. Lead complex network service delivery projects including analysis, design, installation, implementation, support, and training. Lead the implementation of new network infrastructure, including installation, configuration, and testing of hardware and software components. Analyze USAGM\'s existing IP network infrastructure and identify areas for improvement to ensure alignment with current and future broadcasting needs. Provide senior-level technical support for computer, server, LAN, WAN, data center, and cloud network service delivery-related issues, problem analysis, resolution, and training. Requirements Conditions of Employment Qualifications Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-13 level in the Federal service as described below. IT Specialist (Network) Competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. This skill is generally demonstrated by assignments managing IT projects that necessitate careful planning, tracking, and financial oversight. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. This skill is generally demonstrated by assignments where the applicant is the point of contact for resolving customer IT issues and ensuring their satisfaction. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. This skill is generally demonstrated by assignments where the applicant troubleshoots complex IT issues and finds effective solutions. IT Specialist (Network) Specialized Experience: Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the GS-13 or comparable pay band in the Federal service or equivalent experience in the private sector. Specialized Experience is experience that has equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of the position. Conducting IP network technical analysis and determining requirements for projects. Leading IP network projects from planning through implementation. Leading resolution of network issues in IP service delivery such as in LAN (Local Area Networking), WAN (Wide Area Networking), SD-WAN (Software Defined WAN), Optical Networking, Wireless Networking (WIFI), remote access, data center, and cloud service delivery; Implement network security tools, systems and infrastructure including firewalls, VPN and remote access solutions, MFA, identity policy management and enforcement systems, and zero trust architectures; Demonstrated experience and familiarity with both IPv6 and legacy IPv4 network protocols; and Providing expert technical guidance and troubleshooting on critical IP network issues and incidents. Education Education is not required for this grade level. It cannot be used for qualification purposes. Additional Information Status applicants who wish to be considered under merit promotion procedures, including those eligible to apply under Interchange Agreements with other Merit Systems and Veterans Employment Opportunity Act of 1998, should apply under announcement # ST-12643541-25-KT. USAGM is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. Applicants must meet all qualification requirements by closing date of the announcement to be considered. 1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency. For Military Selective Service Act requirement information, please visit Selective Service 2. Your application to this vacancy announcement will only allow consideration for this announcement. We cannot electronically or manually move your application to corresponding announcements, if applicable. 3. Additional vacancies not reflected in the announcement that occur after the opening date of the vacancy announcement for position(s) identical (same grade, series and title) to the original vacancy may be filled from the selection certificate during the validity of the certificate. 4. Budgetary conditions may delay or otherwise affect filling this vacancy. However, all interested candidates should apply now.
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Cybersecurity Sales Engineer / Solutions Consultant ( Healthcare / DMV )
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This Opportunity
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At Deloitte, our Cyber Specialists in Crisis & Resilience helps organizations assess and monitor risks which may give rise to crises, prevent and avoid crises where possible, and put response plans in place in the event of a crisis. If this sounds like you, keep reading!
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Summary The Federal Retirement Thrift Investment Board (FRTIB) is looking for a highly qualified and motivated individual to serve as a Benefits Specialist. This Job Opportunity Announcement (JOA) may be used to fill other Benefits Specialist, GS-0301-12 positions within the FRTIB in the same geographical location with the same qualifications and specialized experience. Responsibilities This vacancy is also being announced concurrently with vacancy announcement FRTIB-25-MP-013-12640731 under merit promotion procedures. NOTE: Applicants must apply separately for each announcement in order to be considered. The major duties of the position are: Receives escalated inquires that TSP participants, beneficiaries, and third parties have sent to the FRTIB via a variety of communication channels including emails, letters, phone calls, and social media. Reviews exception processing and appeal requests forwarded by recordkeeper and retirement plan participants, gathers pertinent case data and facts to present recommendations to FRTIB management. Memorializes precedent decisions for recordkeeper\'s future use in deciding exception processing requests. Escalates priority cases to recordkeeper for urgent attention and initiates root causes analysis. Maintains internal log of priority escalated cases to track and report recordkeeper resolution status and root cause analysis results to FRTIB stakeholders. Analyzes escalated inquires to determine level of priority, logs the escalated inquiries into the recordkeeper\'s case management system to create an escalated case, and monitors the recordkeeper\'s workflow tasks to ensure the recordkeeper\'s resolution outcomes are accurate, complete, timely and responsive to issues raised, and are consistent with TSP rules and regulations and Agency policies, procedures, and objectives. Requirements Conditions of Employment U.S. Citizenship is required. All qualification requirements must be met by 01/09/2025. Your application package will not receive consideration if it is missing any of the required documents under the \"Required Documents\" tab. Probationary Period. One-year probationary period may be required. Selective Service. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Background Suitability Investigation. Continued employment is contingent upon satisfactory completion of a background investigation and the granting of a federal suitability or security clearance. If selected, you may be offered tentative employment until the background investigation has been fully adjudicated. Qualifications To qualify for this position applicants must meet the Specialized Experience as described below. Specialized Experience: Applicants must have at least one year of full-time specialized work experience comparable in scope and responsibility to the next lower level, GS-11, in the federal government. Specialized experience is defined as:(1) Ability to research, compile, and analyze retirement plan participant information and data from a variety of sources; and (2) draw conclusions, summarize results, and make appropriate recommendations; and (3) In-depth knowledge of retirement plan recordkeeping case management systems, or retirement plan contact center service processes, or retirement plan loan, or withdrawal, or death benefit transaction processes. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Education Education may not be substituted for experience for this series and grade combination. Additional Information The FRTIB offers wonderful benefits and work/life-balance flexibilities to help empower and reflect respect for our employees. Our comprehensive benefits package includes paid time off, life insurance, health benefits, and participation in the federal retirement system. We offer, as applicable, flexible work hours, telework, annual and sick leave, transit and childcare subsidies, free and confidential employee assistance and occupational health referral services, free on-site fitness center, and off-site fitness membership reimbursement. Further benefits and flexibility details are located here: FRTIB Employee Benefits. The FRTIB offices are conveniently located within a few blocks of the Union Station metro station. In addition, private parking is available in the building at the posted daily and monthly rates. Relocation expenses are not authorized for this position; however, other recruitment incentives may be authorized.
